Frequently Asked Questions

What time is breakfast?

Breakfast is served from 07:00 to 10:00(Mon-Fri)

07:00 to 10:30(Sat-Sun)

What time is check-in and check-out?

Check-in is at 14:00 and check-out is 12:00

What would be the best attraction nearby?

We would recommend that you visit “Hua Bo Hui”  for its lovely scenery.

What is the guarantee policy?

All reservations must be guaranteed with a 1-night room deposit to be deducted from the credit card upon reservation.

Are airport transfers available?

Yes, we offer an airport transportation service. Please contact us for more information

What is the cancellation policy?

Cancellations must be made before 6 pm (local time) 1 day prior to arrival to avoid a 1-night cancellation charge. 

Does the hotel offer on-site parking?

Yes, there is a car park on our premises.

Which floor is the Kids Play Zone located and what time is it open?

The Kids Play Zone is located on the 2nd floor and is open from 08:00 to 22:00.

Is there a lunch or dinner buffet?

Unfortunately, only set menus are available for lunch and dinner.

Which floor is the gym on? 

The 24/7 gym is located on the 2nd floor

What is the telephone number of the reservations department?

To make a reservation, please call +86 27 84476680

Are pets allowed?

Yes. Modena by Fraser Zhuankou Wuhan is a pet-friendly hotel. 

A maximum of two (2) pets per apartment are allowed. 

 

The pet charges are as follows: 

Single room: RMB200 nett per room 

One-bedroom: RMB250 nett per room 

Two-bedroom: RMB400 nett per room  

Three-bedroom: RMB500 nett per room 

Which is the nearest subway line?

Line 3’s Wuhan Sport Center Station is the closest station to our property.

Are baby cots available?  

Yes, complimentary baby cots are available, subject to availability

What is the brand of gym equipment used? 

The gym at Modena by Fraser Zhuankou Wuhan uses STARTRAC sports equipment.