What are the sanitisation protocols in place at Fraser Suites Queens Gate due to COVID-19?

Fraser Suites Queens Gate’s rooms and public areas are sanitised with Tersano-Stabilised Aqueous Ozone water. Hand sanitisers are also available in all public areas such as the reception, restaurant and toilets.

Can I cancel my reservation at Fraser Suites Queens Gate within 24 hours due to a government-issued travel ban, flight cancellation or other COVID-related issues?

Yes, guests may cancel their reservation at Fraser Suites Queens Gate unless an advance purchase rate was booked.

What time is breakfast served at Fraser Suites Queens Gate?

Breakfast is served from 07:00 to 10:00 daily at Fraser Suites Queens Gate.

Are pets allowed at Fraser Suites Queens Gate?

Yes, Fraser Suites Queens Gate is a pet-friendly property. Please contact the team at queensgate@frasershospitality.com or call +44 20 7969 3555 if you are planning to bring your pet.

How can I access the digital concierge service at Fraser Suites Queens Gate?

You can access the digital concierge via the unique QR code in your suite at Fraser Suites Queens Gate. The service can be accessed 24-hours a day, 7-days a week

What is the digital concierge service at Fraser Suites Queens Gate?

A digital concierge, also known as a virtual concierge, is a type of artificial intelligence that can be used to provide assistance to guests of Fraser Suites Queens Gate. It offers services a traditional concierge would, such as recommendations of local attractions and key information about the property.

With these new measures in place, how different will my stay experience at Fraser Suites Queens Gate be?

Fraser Suites Queens Gate remains committed to maintaining the highest standards of hygiene, cleanliness and service for your well-being and safety, so you can stay with us with complete peace of mind. Our dedicated staff will ensure that your stay is comfortable and memorable.

What happens if a guest in the same property is infected with COVID-19 during my stay at Fraser Suites Queens Gate? What kind of help and support can I expect from the property?

Affected guests will be asked to inform officials and to stay in the room, with all supplies delivered to the room to avoid contact with other guests. Neighbouring rooms will also be left unoccupied, and COVID-19 test kits, masks and gloves will be available for all guests.

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Frequently Asked Questions

At Fraser Suites Queens Gate, London, our serviced apartments are complemented by a conference and meeting room that is suitable for business or social events.

Our staff speak multiple languages, including English, Spanish, French, Italian, Polish, Arabic and Bulgarian.

Cancellations can be made 48 hours before check-in at Fraser Suites Queens Gate.

Fraser Suites Queens Gate prohibits all items deemed illegal by the local government on the property.

Yes, we offer complimentary Wi-Fi access at Fraser Suites Queens Gate.

London, where Fraser Suites Queens Gate is located, is famous for its theatres, restaurants, parks and historic buildings.

Fraser Suites Queens Gate offers various activities and facilities including a fitness centre where you can hire a personal trainer. You can also wind down after work at Magenta lobby bar where you can enjoy happy hour. Charges may apply.

Yes, Fraser Suites Queens Gate is popular with guests booking family stays.

The reception at Fraser Suites Queens Gate is open 24 hours for your convenience.

Breakfast is served from 07:00 to 11:00 on weekdays and from 08:00 to 11:00 on Saturday & Sunday at Fraser Suites Queens Gate.

Fraser Suites Queens Gate accepts payment by Cash, Credit card and Bank transfer.

London, where Fraser Suites Queens Gate is located, has a seasonal temperate climate.

Fraser Suites Queens Gate is conveniently located near the Royal Brompton Hospital, Royal Marsden and Bupa Cromwell hospitals in London. Whether you are there to undergo treatment yourself, or you're supporting a loved one, we deliver the same excellent standard of service as well as impeccable comfort to each and every guest who stays with us.

Yes, guests have access to a 24/7 gym in Kensington during their stay.

Yes, Fraser Suites Queens Gate has 2 accessible rooms. Please contact our reception team if you are looking for accessible accommodation.

Some of the more popular amenities offered include free Wi-Fi, a lounge and a fitness centre.

Yes, late check-out is available at Fraser Suites Queens Gate subject to availability and a charge may apply. Please contact our reception if you need to check-out late.

Yes, Fraser Suites Queens Gate has been awarded hygiene accreditation from SGS, ASAP and AA.

At Fraser Suites Queens Gate, guests can enjoy using the Gym, Restaurant and Bar area.

You can choose from a number of accommodation options at Fraser Suites Queens Gate (subject to availability) for 2 to 4 guests.

Children under 2 years old may stay at the property with no extra charges. The appropriate room type has to be booked for children who require a separate bed. The sofa in the room may be used as a child’s bed, but is not for adults. For more details, please contact us at queensgate@frasershospitality.com or call +44 20 7969 3555.

Yes. We often have large groups stay with us for work purposes. With large rooms, there is plenty of space to socially-distance. Doors can be securely locked for your privacy. Kitchen facilities allow you to plan your own meals.

Some of our large apartments at Fraser Suites Queens Gate include a washer/dryer. You can add a note to your booking to request this amenity. This request is subject to availability. However, all guests are able to access our 24 hours communal laundry for free.

Definitely. Please approach the front desk team at Fraser Suites Queens Gate for assistance.

Check-in time at Fraser Suites Queens Gate is 16:00.

Yes, you can. Please contact your third-party or online travel agents directly for any amendments.

Yes, early check-in is possible, subject to availability. Please contact our reception team if you are planning to check-in early.

The Accommodation Tax is 20% and drops to 4% on the 29th day at Fraser Suites Queens Gate.

Yes, a range of online newspapers is available at Fraser Suites Queens Gate.

The top room amenities include a kitchenette, air-conditioning and a flat screen TV.

The maximum number of guests depends on the room category booked. For more information, please contact us at queensgate@frasershospitality.com or call +44 20 7969 3555.

Fraser Suites Queens Gate is 2.5 miles (4 km) from the centre of London.

An airport shuttle service is not available at Fraser Suites Queens Gate. A private limousine service can be arranged at an extra charge.

You can find the best available rates for Fraser Suites Queens Gate on our website. For further assistance, contact us at queensgate@frasershospitality.com or call +44 20 7969 3555.

Of course. Guests may request reduced contact services at Fraser Suites Queens Gate. Please let us know when you check in.

Our bedrooms are furnished with king-sized beds, queen-sized beds and double beds. Please contact us at queensgate@frasershospitality.com or call +44 20 7969 3555 for more information.

Nearby attractions include the Natural History Museum (0.2 miles), South Kensington (0.2 miles), and Science Museum (0.2 miles). For nearby places to visit in South Kensington, check out the Victoria & Albert Museum, Natural History Museum, Kensington Gardens and Kensington Palace

Please email us if you are looking to use the meeting facilities at Fraser Suites Queens Gate and we can discuss catering options available. Tel +44 (0) 20 7969 3555 or email queensgate@frasershospitality.com

Fraser Suites Queens Gate is located at 39B Queen's Gate Gardens, South Kensington, London, SW7 5RR, and easily accessible by Taxi, Train or Car.

Click on “My Reservation” on our website and enter your confirmation or itinerary number to access your reservation. If you encounter difficulties, please contact our Reservations team at queensgate@frasershospitality.com or call +44 20 7969 3555 for assistance.

Yes, baby cots are subject to availability. For more details, please contact us at queensgate@frasershospitality.com or call +44 20 7969 3555.

Fraser Suites Queens Gate was awarded bronze status on our first inspection by Green Tourism, something which we are delighted with as part of our ongoing efforts to be greener. Among the factors we were assessed on were:

● Mindful waste reduction

● Responsible water usage

● Energy efficiency

● Promotion of local biodiversity

With our commitment to lowering waste and our recommendations to visit eco attractions like Hyde Park just around the corner, we’re making meaningful efforts to be green for guests.

Breakfast is available at The Dining Room at Fraser Suites Queens Gate. The well-equipped kitchenette also provides you with the convenience to cook in your apartment.

Yes, you can. Cancellations and amendments are subject to terms and conditions. If you encounter difficulties, please contact our Reservations team at queensgate@frasershospitality.com or call +44 20 7969 3555 for assistance.

You will find the nearest bank, ATM and exchange office located a 5-minute walk from Fraser Suites Queens Gate.

Breakfast is priced at £10 per person at Fraser Suites Queens Gate.

From our suites, Central London is easily accessible with a short journey by taxi or tube from Gloucester Road station.

Yes, there is a secluded outdoor patio garden

The prices at Fraser Suites Queens Gate may vary depending on your stay (eg dates selected, hotel's policy etc). See the prices by entering your dates.

Check-out time at Fraser Suites Queens Gate is 11:00.

Onsite parking is not available at Fraser Suites Queens Gate, but there are public car parks nearby.

Smoking is not permitted at Fraser Suites Queens Gate.

Fraser Suites Queens Gate serves a continental express breakfast.