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We Guarantee You the Lowest Rate Available on the Internet!

Best Rate Guarantee

Frasers Hospitality Pte Ltd hereby guarantees its customers that no other website offers the Frasers serviced apartment at a better rate than what is offered on www.frasershospitality.com.

The Frasers Hospitality’s Best Price Guarantee is our commitment to you that the prices you find on our website http://www.frasershospitality.com are the best that we can bring you. Should you find a room rate for the exact same room specifications that are lower than ours anywhere else on the Internet, we promise to match that rate. And to thank you for giving us the opportunity to honour this guarantee, we will take 50% off the room rate for your first night of stay. No questions asked!

Here’s how it works:

1. Make a booking for your favourite serviced residence on Frasers Hospitality website, www.frasershospitality.com.

2. If within 24 hours of your booking confirmation, you find a lower room rate (“Competing Rate”) for the same location, accommodation type, reservation dates and number of guests, on another website, report to us by submitting the Best Rate Guarantee Claim Form with the following information:

  • your Fraser Reservation Confirmation Number,
  • the Competing rate,
  • the Internet address of the website where the rate is found, and
  • a screenshot of the web page displaying the Competing Rate.

3. Submit the Claim form online within 24 hours of your booking with Frasers Hospitality.

4. Your Claim will be verified by our property within 3 business days (except local public holidays).

5. Once the Claim is verified and the rate qualified, Frasers will adjust your reservation to reflect the Competing Rate. In addition, you will get 50% off the room rate for your first night’s stay.

Terms and Conditions for Best Rate Guarantee apply.

So go ahead now and book that luxury serviced apartment that you wanted in Singapore or any part of the world. And enjoy the peace of mind that you will always get the best part of the bargain, no matter what!

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