#اهتمام فريزر بفيروس كورونا المستجد

FREQUENTLY ASKED QUESTIONS

How much does breakfast cost?

Breakfast is available at IDR 217,800 per person

What is your best rate guarantee policy?

You can enjoy the best rates when you join the Fraser World program.

Is the property pet-friendly?

Yes, guests are welcome to bring their pets to stay with them

What time is check-in and check-out?

Our check-in is at 2.00pm and check-out is 12 noon.

Can I cancel or amend my reservation that was booked directly via your website?

Yes, you may refer to your email booking confirmation.

What is your cancellation policy?

Cancellations must be made before 6pm (local time) one day prior to arrival to avoid a one-night cancellation charge.  For more information, please contact us at 

sales.menteng-jakarta@frasershospitality.com

or tel +62 21 2955 1888 

Is catering available?

Yes, please inform our staff of your catering requirements.

What kind of services and facilities are offered at Fraser Residence Menteng, Jakarta?

As our guest, you will have access to a wide range of facilities and services including an outdoor swimming pool, gym, sauna, children’s playroom and relaxation room. A business centre and restaurant are also available, along with 24/7 concierge and security services.

How do I get the best rates?

Do check out our website for the best rates on your stay

Is parking available at the property?

On-site parking is available at IDR 5,000 per hour, with unlimited access throughout your stay. The car park has a maximum height restriction of 2.5 metres

How do I get to the car park if I am driving?

Access to the car park is on the left of the Main Gate, just after the hotel’s front entrance. Enter through the large garage door and drive down to levels B1 or B2. 

How do I make a reservation or enquiry about a meeting or event?

For enquiries or reservations, please contact us at +62 21 2955 1888  or sales.menteng-jakarta@frasershospitality.com

How do I get to the hotel?

Taxis are convenient and it costs approximately IDR 407.880 net (excluding toll fee) to get to Fraser Residence Menteng, Jakarta. Alternatively, a shuttle bus or private car can be arranged by Golden Bird at a separate charge.

When is breakfast served?

Breakfast is available from 06.00 to 10.00 on weekdays and from 06.00 to 10.30 on weekends.