20th Anniversary > Promotions & Contests
Promotions and Contests
It’s our birthday and we want to celebrate with you! Find out what we have in store for you!
From exclusive Fraser World member benefits to social media contests. Also, don't forget to share your #FraserMoments with us for a chance to win free stays!
Thank you for your support. Frasers Hospitality's 20th Anniversary Golden Ticket Lucky Draw is now closed. If you have booked a stay directly with Frasers Hospitality, you are in the running to win a Golden Ticket! Stay tuned as the winners will be announced in July and learn more about the Terms and Conditions below. Terms and conditions: The Golden Ticket lucky draw (“Lucky Draw”) is only valid for direct bookings made through all official brand websites under Frasers Hospitality Pte. Ltd, with…View More
Thank you for your support. Frasers Hospitality's 20th Anniversary Golden Ticket Lucky Draw is now closed.
If you have booked a stay directly with Frasers Hospitality, you are in the running to win a Golden Ticket!
Stay tuned as the winners will be announced in July and learn more about the Terms and Conditions below.
Terms and conditions:
- The Golden Ticket lucky draw (“Lucky Draw”) is only valid for direct bookings made through all official brand websites under Frasers Hospitality Pte. Ltd, with an address at 438 Alexandra Road, #21-00 Alexandra Point, Singapore 119958 (the “Company”) (www.frasershospitality.com, www.fraserschina.com, www.modenabyfraser.com and www.capribyfraser.com) from 28 March 2018 18:00 (GMT +8:00) to 28 June 2018 23:59 (GMT +8:00) (“Promotion Period”) for the stay period ending on 31 December 2018.
- This offer is not open to Chinese nationals residing in China due to local laws and regulations.
- Each booking is entitled to 1 chance in the Golden Ticket lucky draw.
- This promotion is open only to residents in a territory where the Lucky Draw is not prohibited or restricted by law and who have reached the age of 21, or the legal age of majority in their country of residence on or before the commencement of the Promotion Period, whichever is higher.
- The prizes are:
- 20 Golden Ticket prizes, each worth 20,000 Fraser World membership points. Fraser World points will be limited to room redemptions at Fraser World participating properties.
- 1 Grand Golden Ticket for 20 free room nights redeemable across any properties under Frasers Hospitality’s portfolio (including Malmaison and Hotel du Vin) and US$20,000 cash. The Grand Golden ticket prize of 20 room nights must be redeemed within 20 months from date of issue and a maximum redemption of 7 nights per stay per property. Redemption of room stays will be subject to availability.
- Room redemptions for Grand Golden Ticket prize of 20 free nights are not applicable for properties operating under long-stay license. These properties include Fraser Suites CBD, Beijing, Fraser Place Binhai Tianjin, Fraser Residence Orchard, Singapore, North Park Place, Bangkok, Fraser Suites Kensington, London, Fraser Residence Prince of Wales Terrace, London, Fraser Residence Blackfriars, London, Fraser Residence Monument, London and Fraser Residence Bishopsgate, London.
- No Fraser World points accrual are allowed for the redemption of Grand Golden Ticket prize of 20 free nights.
- The draw for 20 Golden Tickets and 1 Grand Golden Ticket will be held on 20 July 2018 16:00 (GMT +8:00)at 438 Alexandra Road, Level 14 Alexandra Point, Singapore 119958.
- Prizes will be released after check-out of the booking is complete. Cancelled bookings will be automatically disqualified. Modified bookings will qualify if it meets all points under these terms and conditions.
- The prizes for the winner are non-exchangeable, non-transferable and (where applicable) no cash alternative is offered.
- Participants from a country where the Lucky Draw is prohibited or restricted by law shall be disqualified.
- Prizes that are not claimed, or which cannot be given or paid to the winner for whatever reasons will be dealt with as follows:
- Fraser World membership points and Grand Golden Ticket room nights will expire if not claimed by the winner(s)
- The prize money will be donated to World Wildlife Fund.
- Employees of the Company (including employees of the Company’s related corporations) and their immediate family members (including spouses, children, parents, brothers and sisters) are not eligible to participate in this Lucky Draw.
- The prize money shall be paid through telegraphic transfer (“TT”). Where applicable, winners shall bear all bank processing fees and other bank charges imposed for the TT of the prize money. Where applicable, the final amount received by foreign winners may be subject to currency exchange rate fluctuations.
- Winners shall be responsible for all personal income taxes, custom fees, duties, fines, levies, assessments and other taxes payable in relation to the prize money under the law of their residing country.
- The winners will be notified in writing by ordinary post and via email. Results will be published in a local (Singapore) newspaper within 7 days following the determination of all the winners.
- A prize winner’s right to claim his/her prize shall be conditional on his/her agreement that the Company shall have the right, to use his/her name, voice and likeness and any statements made by or attributed to him/her in any and all media for advertising and marketing.
- The Company reserves the right to disqualify any entries that do not meet these terms and conditions.
- The Company reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.
Fraser World Promotion
Celebrate our 20th Anniversary with 20% more benefits just for you during our year-long celebration! The earn additional 20% more Fraser World points promotion has ended but you can still redeem free stays using 20% less Fraser World Points from now till 31 December 2018. This offer is exclusive for Fraser World members only. Not a Fraser World member yet? Click here for free sign up. Earning and redemption of points are applicable to participating properties only. Click here to view the list of…View More
Celebrate our 20th Anniversary with 20% more benefits just for you during our year-long celebration!
The earn additional 20% more Fraser World points promotion has ended but you can still redeem free stays using 20% less Fraser World Points from now till 31 December 2018. This offer is exclusive for Fraser World members only.
Terms and Conditions
- The additional 20% Fraser World points is only valid for qualified bookings at any of the participating properties made through Fraser World website (fraserworld.frasershospitality.com) from 28 March 2018 00:00 (GMT +8:00) to 28 June 2018 23:59 (GMT +8:00) for the stay period by 31 December 2018.
- Members will earn 1.2x Fraser World Points for every USD 1 net room expenditure for short stays of between 1 to 29 consecutive Qualifying Room Nights (“Short Stays”) during this promotional period.
For the purposes of these Terms and Conditions:
- A "Qualifying Room Night" means a night stayed by the Member at any participating property and paid for at the Qualifying Rate. “Qualifying Room Night" will not include any complimentary stays extended to the Member for any reason.
- "Qualifying Rate" will not include any negotiated corporate rates and rates booked via GDS/online travel channels and/or other third-party channels including, without limitation, expedia.com, agoda.com, hotwire.com, priceline.com, orbitz.com, booking.com, travelocity.com, ctrip.com, and elong.com, wholesaler, crew, courtesy or bartered rates
- For the avoidance of doubt, Fraser World points are not earned on government and local taxes and other ancillary service charges paid by the Member during any stay at participating properties.
- A member must quote their membership number and, where applicable, present the membership card at the time of reservation and upon check-in at any participating property. If you are not a Fraser World member during the stay, you can sign up Fraser World membership anytime during your stay or upon check out in order to be eligible for points accrual for your membership sign up property. Please allow 30 days for the points to be credited into your Fraser World account.
- Fraser World points will be credited to the Member's account within two weeks after a stay at the Qualifying Rate and upon all relevant payments being made in full.
- If for any reason the Company incorrectly credits Fraser World points to a Member, the Company reserves the right at any time to cancel such points which are incorrectly credited into the Member’s account.
- Members must be resident at the participating properties in order to earn Fraser World points. If a Member is sharing a room or apartment with other Members, only one Member is eligible to earn Fraser World points.
- If a Member reserves multiple rooms, the Member will only earn Fraser World points on the Qualifying Room Nights of not more than one room per property which is reserved under the Member's name.
- No Fraser World points accrual is allowed within 48 hours* cancellation or “No Show” at the booked property (*48 hours or earlier depending on the qualified rate plan booked under the stipulated T&C)
- A Member’s Fraser World points will expire after two (2) years. If a Member does not redeem his Fraser World points during the two (2) years, the Fraser World points will expire without prior notice.
- A member may use their Fraser World points to redeem designated awards and benefits including, without limitation, rooms at participating properties and other services and merchandise.
- A member will not be entitled to earn any Fraser World points for room redemption using their points. If the room redemption is cancelled, the amount of Fraser World points used for the reservation will be credited back to the Member subject to the terms of the room cancellation policy of that participating property.
- A full listing of current Fraser World redemption options and their respective terms and conditions will be published and updated online from time to time on the Fraser World Programme website (fraserworld.frasershospitality.com) under "Redemption Options".
- Frasers Hospitality reserves the right to modify or revise the Terms & Conditions for this promotion at any time.
Get ready for some great giveaways! Enter our monthly contests on social for your chance to win attractive prizes. Follow us on our social media accounts now! Strike a pose & win a stay! Enter to win a complimentary two-night stay in your favourite country! Take a group photo with your family or friends or even go solo while holding your dream destination card at our photowall in the lobby of any Frasers Hospitality property. Post your photo to Facebook/Instagram/Twitter with the caption “Frasers…View More
Get ready for some great giveaways! Enter our monthly contests on social for your chance to win attractive prizes. Follow us on our social media accounts now!
Strike a pose & win a stay! Enter to win a complimentary two-night stay in your favourite country! Take a group photo with your family or friends or even go solo while holding your dream destination card at our photowall in the lobby of any Frasers Hospitality property. Post your photo to Facebook/Instagram/Twitter with the caption “Frasers Hospitality, send me to <Country>. #FraserMoments” and tag a friend you want to go with. Good Luck!
Contest entries will be accepted now until the 31 Dec 2018. You can submit unlimited entries for consideration.
Terms and Conditions
About the Contest
- The Contest is organised by Frasers Hospitality Pte Ltd, 438 Alexandra Road, Level 21 Alexandra Point, Singapore 119958 (“Frasers Hospitality”).
- By entering the Contest, all participants (“Participants”) shall be bound by these Terms.
- This Contest will commence at 08:00 (UTC +8) on the first day of each month in 2018 and all entries must be received by 23:59 (UTC +8) on the last day of each month in 2018. Frasers Hospitality accepts no responsibility for any entries that are incomplete, illegible, corrupted or fail to reach Frasers Hospitality by the relevant closing date for any reason. Proof of sending is not proof of receipt. Entries via agents or third parties are invalid.
- Entries received from 08:00 (UTC +8) 28 March 2018 to 23:59 (UTC +8) 31 March 2018 will be included in the pool of April’s entries.
- These terms and conditions are governed in accordance with the laws of Singapore.
Eligibility to Participate
- The Contest is open to any person, aged 18 years or over. Employees of Frasers Hospitality, its parent company, subsidiaries, affiliates or other parties, in any way involved in the development, production, or distribution of this Contest, as well as the immediate family (spouse, parents, siblings, children) and household members of each such employee and/or authors, are not eligible to participate in the Contest.
Entries and Judgment Criteria
- No purchase is necessary to enter the Contest.
- To enter the Contest, Participants must post an original photo on their public Facebook and Instagram feed. This photo must be taken against the contest photowalls located at our properties, holding a Destination card provided for this Contest, with the caption ““Frasers Hospitality, send me to <Destination>. #FraserMoments” onto Facebook or Instagram (“Entry”). Variations of the caption and hashtag including, but not limited to, #FraserMoment, #FrasersMoment, #FrasersMoments, as well as geotags, @ mentions and tagging of the property may also be considered as a valid Entry at the sole discretion of Frasers Hospitality.
- Participants may submit as many Entries as they wish but this will in no way affect the chance of winning.
- Winners (“Winner”) will be selected at the sole discretion of the Frasers Hospitality. This decision is final and no correspondence will be entered into.
- No purchase is necessary to enter the Contest.
- The Prize is a 2-night stay at a standard double occupancy room (e.g. Studio/One-bedroom):
- The Frasers Hospitality property located in the destination of participant’s choice according to Entry.
- The Prize awarded in this Contest is non-transferable and no cash alternative will be offered.
- The Prize is subject to availability. In the event of unforeseen circumstances, Frasers Hospitality reserves the right a) to substitute alternative prizes of equivalent or greater value and b) in exceptional circumstances to amend or foreclose the Contest without notice. No correspondence will be entered into.
- Winners will be notified on Facebook or Instagram via a notification, private message, or direct message. The Winner must acknowledge the message within 15 days of the notification by replying to the message. If the Prize is unclaimed after this time, it will lapse and Frasers Hospitality reserves the right to offer the unclaimed Prize to a substitute Winner selected in accordance with these Terms.
- The Prize entitles the Winner to a stay at a designated Frasers Hospitality property, subject to prevailing terms and conditions of each property.
Use of Participant’s Information
- Each Participant hereby grants his/her consent to Frasers Hospitality:
- to collect personal data/information about him/her in respect of his/her participation in the Contest. (“Personal Data”);
- to use Personal Data for marketing/communication purposes in perpetuity, subject to their right to refuse future marketing messages at any time; and
- to disclose Personal Data’ to Frasers Hospitality’s related companies and other third parties on a need to know only with regard to the implementation and administration of the Contest.
- The Winner may, without any obligation on his or her part, be asked to take part in or co-operate with publicity which may include interviews, photographs and the publication of his/her name and/or image in perpetuity across all media, and worldwide.
- Participants will keep Frasers Hospitality harmless from any claims in relation to their Entry in the event that the Entry infringes the personal or proprietary right of any other person.
- By entering this Contest, each Participant confirms that his/her Entry is their wholly-owned creation and, to the extent that such Entry makes use of any third party materials, that these have been fully cleared unless they are no longer protected by copyright or other intellectual property rights.
- By submitting an entry, each Participant grants to Frasers Hospitality a perpetual, royalty-free, non-exclusive licence to edit, publish, translate, modify, adapt, make available and distribute the Entry throughout the world in any media now known or hereafter invented. Each Participant undertakes to complete any necessary documentation to formalise the licence.
- This Contest is in no way sponsored, endorsed or administered by or associated with Facebook or Instagram. The Participant acknowledges that all information and material that he/she submit to enter this Contest is submitted to Frasers Hospitality and not Facebook or Instagram and that he/she agrees that Facebook or Instagram shall not be liable to him/her in any way in respect of this Contest.