Is the property pet-friendly?

Yes, you may bring up to two pets with you during your stay. However, please note that pets are not permitted in our Studio apartments.

Additional charges and other terms and conditions apply should you wish to bring along your pet. Please check with the property when making the reservations. 

What are the operating hours for Guest Services?

The reception desk is available 24/7. 

What is your cancellation policy?

Our cancellation policy is determined by the terms of the offer selected. 

Should you require more information, please feel free to contact us at or +65 62 700 800

What type of beds are provided?

Studio and one-bedroom apartments feature one king bed, while two-bedroom apartments offer a selection of king, queen and single beds.

Hollywood Twin beds are available for selected Studio and one-bedroom apartments. 

Should you require more information, please feel free to contact us at or +65 62 700 800

Is internet access provided in Fraser residences?

Yes, guests of Fraser residences here in Orchard can enjoy complimentary high-speed Wi-Fi access in our serviced apartments and around the property.

What time is check-in and check-out?

Our check-in time is 14:00. Check-out is at 12:00.

Are newspapers provided?

The Straits Times, Business Times, Lianhe Zaobao, International Herald Tribune, Asian Wall Street Journal, Asahi Shimbun and Nikkei Shimbun are available for in-room subscription, with applicable charges

How do I get to Fraser Residence Orchard, Singapore?

The property is easily accessible from Changi International Airport via car, taxi, train or bus.

What are the available dining options?

Breakfast is available at The Dining Room, located at level 2 of the property. The fully-equipped kitchen/kitchenette also provides you with the convenience of cooking in your own apartment. 

Are laundry services provided?

Yes, laundry services are available, subject to additional charges. There is also a washer and a dryer in the room for your convenience

Where are the closest bank, ATM and exchange office?

The closest bank, ATM and exchange office are all located within ION Orchard, less than 5-minutes' walk away. Please feel free to approach Guest Services for directions or more details. 

How much does breakfast cost?

Charges apply. Please approach Guest Services for more details. You may contact us at or +65 62 700 800. 

Is there an airport shuttle service to and fro Fraser Residence Orchard?

Unfortunately, an airport shuttle service is not available between Singapore Changi Airport and Fraser Residence Orchard. However, a limousine service or taxi can be arranged upon request. Please feel free to approach Guest Services for more details.

What Singapore attractions are located near Fraser Residence Orchard?

Fraser Residence Orchard is located in the much-coveted Orchard area of Singapore, offering guests access to a wealth of experiences such as country clubs and a 10-minute drive to the central business district. The Istana, which is the official residence and office of the President of Singapore, is also located along Orchard Road, not too far away from our residences. View more information on what you can see and do near Fraser Residence Orchard with our city guide.

What is the cost of the limousine service?

For the arrangement of transport and pricing details, please approach the guest services or contact us at or +65 62 700 800.

What kind of services and facilities do you offer?

We offer 24/7 security and concierge services as well as recreational facilities such as outdoor swimming pools, gym, sauna and children’s playground.

For a full list of services and facilities, please visit here

Is it possible to store my luggage before check-in?

Yes, you may store your luggage at the property. Please feel free to approach our Concierge for more details.

Is the restaurant menu customisable to my dietary needs?

Yes, please inform Guest Services of your dietary requirements. 

Are there fitness facilities?

Yes, a 24/7 fully-equipped gym is provided for our guests. We also have an outdoor swimming pool and a children’s wading pool. 

Is parking available at the property?

Yes, we have an onsite car park at Fraser Residence Orchard and parking is complimentary for one vehicle per suite. Kindly reach out to Guest Services for more details.

Are baby cots and extra beds available?

Yes, baby cots are complimentary and subject to availability.

Each bed is available up to the maximum occupancy of the apartment. Charges apply.

  • A charged of SGD 30+ GST per pax per night for aged 11 years and below. 
  • A charged of SGD 60+ GST per pax per night for aged 12 years and above. 
  • Bed is complimentary for child up to 5 years of age with existing bedding.

Kindly reach out to the Guest Services for more details.

What time is breakfast served?

Breakfast is served from 06:30 to 10:00.

Is the property disabled-friendly?

Yes, our facilities have wheelchair access for disabled guests