WE GUARANTEE YOU THE LOWEST RATE AVAILABLE ONLINE
At Frasers Hospitality, we promise you the best deals at our properties when you book directly with us on our website at www.frasershospitality.com. Hence, our Best Rate Guarantee ensures that you will not find a lower rate on other websites or anywhere else.
Rest assured that should you find a rate for an identical room type that is lower than what we offer, we will match that rate. As an extra goodwill gesture, we will also take 50% off the room rate for your first night’s stay.
HERE’S HOW IT WORKS:
- Make a booking with your favourite serviced and hotel residences at www.frasershospitality.com
- Within 24 hours of your booking confirmation, should you find a lower room rate (Competing Rate) on another website for the same location, accommodation type, reservation dates and number of guests, let us know by submitting the Best Rate Guarantee Claim Form with the following information:
- your Reservation Confirmation Number,
- the Competing Rate,
- the URL of the website offering the Competing Rate,
- a screenshot of the web page displaying the Competing Rate.
- Submit the Claim form within 24 hours of your booking with Frasers Hospitality
- Your Claim will be verified by our property within 3 business days (excluding local public holidays)
- Once the Claim is verified and the rate qualified, we will adjust your reservation to reflect the Competing Rate. In addition, you will get 50% off the room rate for your first night’s stay.
Terms and Conditions for Best Rate Guarantee apply.
Make your booking at www.frasershospitality.com for any of our 120 properties in over 70 cities, with the full confidence that you are getting the best deal every time you travel.
DESTINATIONS
Best Rates Guaranteed When You Sign Up As Our Loyalty Member
- Complimentary Stays
- Exclusive Members Rate
- Room Upgrade
- Late Checkout
- Welcome Voucher
- Annual Explorer Voucher