#Frasercares - covid - 19

FREQUENTLY ASKED QUESTIONS

Are newspapers provided?

Yes, complimentary newspapers are provided upon request.

Are the residences disabled-friendly?  

Yes, Capri by Fraser Changi City/Singapore is disabled-friendly.

Are there fitness facilities? 

Yes, there is a 24/7 fully-equipped gym, a swimming pool, and a jet pool located on level 2 for our in-house guests

What are the available dining options? 

All-day dining is available at Caprilicious located on level 1 of the property. The well-equipped kitchenette also provides you the convenience of cooking in your apartment.

What type of beds are provided?

All room types feature a king-sized bed except for Studio Superior Twin Rooms, which feature 2 super single-sized beds.

Should you require more information, please feel free to contact us at resvn.changicity@capribyfraser.com or tel +65 6338 0800

Are laundry services provided?  

Yes, laundry and dry-cleaning services are available, subject to additional charges. There are washers and dryers available in our Spin & Play rooms located on levels 3 to 11 for your convenience. 
Please feel free to contact our Front Desk for more detaily.

What is the maximum number of guests allowed in each residence type? 

In line with the safe management measures set by the local authorities, all rooms have a maximum occupancy of 02 guests from 22 July to 18 August 2021.

Should you require more information, please feel free to contact us at resvn.changicity@capribyfraser.com or tel +65 6338 0800

Where are the closest bank, ATM and currency exchange office?

There are ATMs and a currency exchange office at Changi City Point Mall located beside Capri by Fraser Changi City/Singapore, less than a minute away. 
Please feel free to approach our Front Desk for directions and more details.

What time is breakfast?

Breakfast is served from 06:30 to 10:00 at our all-day dining restaurant Caprilicious.

What are the facilities offered?

In addition to 24/7 security and CCTV surveillance, as well as 24/7 Reception and Concierge services, Capri by Fraser Changi City/Singapore features a themed Spin & Play launderette, Wii/Kinect, Ipad Room, Boxing Room, Foosball Room, a gym, swimming pool and more. For a full list of services and facilities, please visit https://singapore.capribyfraser.com/en/facilities.html.

When is check-in and check-out?

Check-in is at 2.00 pm. Check-out is 12.00 noon.

Is a complimentary airport shuttle available?

Unfortunately, we do not provide an airport shuttle service.

Is there parking at the property? Is it chargeable? 

On-site parking is available, subject to additional charges. Please approach the Front Desk for more details or contact us at resvn.changicity@capribyfraser.com or tel +65 6338 0800.

Is it possible to store my luggage at the hotel before check in?

Yes, it is possible to store your luggage at the property. Please feel free to approach our Concierge for more details

Are pets allowed? 

Unfortunately, other than guide dogs, pets are not allowed at Capri by Fraser Changi City / Singapore.

What are the prohibited items? 

Items that exude strong smell such as Durians are not allowed at Capri by Fraser, Changi City / Singapore.

How do I get to the property?

Guests taking the MRT can stop at Expo station – it is a 5-minute walk to Capri by Fraser Changi City. 

From the airport, the property is a 10-minute taxi ride away.

Are baby cots and extra beds available?

Yes, complimentary baby cots are subject to availability. 

Extra beds are also available at S$90++ per night excluding breakfast (S$110++ per night with breakfast). 
Please feel free to contact our Front Desk for more details