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At Frasers Hospitality, we promise you the best deals at our properties when you book directly on our website. Rest assured that should you find a rate for an identical room type that is lower than what we offer, we will match that rate. As an extra goodwill gesture, we will also take 50% off the room rate for your first night’s stay.

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CITY GUIDE

Instructions for how to connect to the WiFi can be found on the TV in your room.

To cast your preferred programmes on the TV, follow the instructions on the TV in your room.

Check in is at 16:00, and check-out is at 11:00. If you wish to extend your check out time, please inform our Front of House Team. If available, we can accommodate this for an additional fee.

Rooms are cleaned every two days at Fraser Suites Queens Gate for reservations under 7 nights. For longer stays, rooms are cleaned weekly. To lessen the environmental impact of your stay, you can reduce how often your room is cleaned by contacting our reception.

The main door is closed for your safety and security from 8pm. To access the property, please use your room keycard.

Should you need help or wish to learn more about your room's amenities, our reception team can help. Please don't hesitate to reach out to us. We're here to ensure your stay is as comfortable as possible.

For those journeying with a little one, we provide cots across all our room categories. Should you need a cot in your room, our Reception is just a call away and ready to accommodate your request.

Our property operates on a European standard voltage of 240v. For appliances with a lower voltage, a transformer is necessary, not just an adaptor. Conveniently, the majority of our rooms feature a built-in adaptor in the hub situated above the desk. This hub also includes USB sockets.

In each room, you'll find a hair dryer conveniently stored in a dedicated bag within the wardrobe drawers. For your safety, please refrain from operating any part of this appliance with wet hands.

Ice buckets are available on request. Please get in touch with our reception team.

Every room has an assortment of traditional British tea and coffee, provided as a warm welcome to all our guests. Should you require more, please contact Reception.

In the event of an accident or if you need help, please contact the front desk. Our team is ready to assist you as needed. In an emergency, dial (9)999 or (9)112 from your room phone for ambulance services. If you're using a mobile phone, simply dial 999 or 112.

Please refrain from smoking or vaping within the premises. UK and Scottish laws strictly prohibit indoor smoking, and non-compliance may result in a £250 fine.

Local black taxis offer a convenient means of city transportation. For bookings, please feel free to contact our reception.

The phone can be used to make free calls to reception (dial 0), other rooms and externally for a fee. Rates vary from £1.75 up to £6 per minute for international calls, which will be charged at checkout.

If you need a wake-up call during your stay, kindly reach out to our reception.

Please be aware that the fire alarm is tested weekly on Monday at 11am.

At Fraser Suites Queens Gate, London, our serviced apartments are complemented by a conference and meeting room that is suitable for business or social events.

The residence can provide food and water bowls, waste bags and a selection of treats. Request any required items before arrival so the team can confirm what will be available.

Our staff speak multiple languages, including English, Spanish, French, Italian, Polish, Arabic and Bulgarian.

Cancellations can be made 48 hours before check-in at Fraser Suites Queens Gate.

Fraser Suites Queens Gate prohibits all items deemed illegal by the local government on the property.

Yes, we offer complimentary Wi-Fi access at Fraser Suites Queens Gate.

London, where Fraser Suites Queens Gate is located, is famous for its theatres, restaurants, parks and historic buildings.

The concierge team can assist with local information and guest requests. Guests should contact the residence directly to confirm whether a particular booking or arrangement can be supported.

Yes. Cats and dogs are accepted by prior arrangement, so guests should contact Fraser Suites Queen’s Gate before booking or add their pet details to the reservation. The team can then confirm availability, charges and any relevant requirements.

Fraser Suites Queens Gate offers various activities and facilities including a fitness centre where you can hire a personal trainer. You can also wind down after work at Magenta lobby bar where you can enjoy happy hour. Charges may apply.

Yes, Fraser Suites Queen’s Gate is a perfect choice for families visiting London. Our one- and two-bedroom apartments provide plenty of space for families of up to four, complete with separate living and dining areas and fully equipped kitchens. Baby cots are also available upon request, and the surrounding parks provide excellent spots for children to play safely.

The reception at Fraser Suites Queens Gate is open 24 hours for your convenience.

Breakfast is served from 07:00 to 10:00 on weekdays and from 08:00 to 11:00 on Saturday & Sunday at Fraser Suites Queens Gate.

Dogs of all sizes are welcomed by prior arrangement. Guests should provide the breed and size of their dog when contacting the residence so the team can confirm the booking arrangements.

Fraser Suites Queens Gate accepts payment by Cash, Credit card and Bank transfer.

London, where Fraser Suites Queens Gate is located, has a seasonal temperate climate.

Yes. An additional nightly pet fee applies. Contact the residence before booking to confirm the current charge and whether any other conditions apply to your reservation.

Fraser Suites Queens Gate is conveniently located near the Royal Brompton Hospital, Royal Marsden and Bupa Cromwell hospitals in London. Whether you are there to undergo treatment yourself, or you're supporting a loved one, we deliver the same excellent standard of service as well as impeccable comfort to each and every guest who stays with us.

Yes, guests have access to a 24/7 gym in Kensington during their stay.

For stays of up to six nights, apartments are cleaned every other day, with guests able to request fewer visits as part of the property’s eco-conscious approach. For stays of seven nights or more, weekly housekeeping is provided. Replenishment of selected items and rubbish removal can also be requested, although some services may carry an additional charge.

Some of the more popular amenities offered include free Wi-Fi, a lounge and a fitness centre.

Yes, late check-out is available at Fraser Suites Queens Gate subject to availability and a charge may apply. Please contact our reception if you need to check-out late.

Yes, Fraser Suites Queens Gate has been awarded hygiene accreditation from SGS, ASAP and AA.

At Fraser Suites Queens Gate, guests can enjoy using the Gym, Restaurant and Bar area.

You can choose from a number of accommodation options at Fraser Suites Queens Gate (subject to availability) for 2 to 4 guests.

Children under 2 years old may stay at the property with no extra charges. The appropriate room type has to be booked for children who require a separate bed. The sofa in the room may be used as a child’s bed, but is not for adults. For more details, please contact us at queensgate@frasershospitality.com or call +44 20 7969 3555.

Access to individual facilities may depend on your arrival or departure time. The reception team can advise which services are available before check-in or after check-out.

Baby cots are available on request and should be requested before arrival. Availability should be confirmed directly with the residence when booking.

Yes. We often have large groups stay with us for work purposes. With large rooms, there is plenty of space to socially-distance. Doors can be securely locked for your privacy. Kitchen facilities allow you to plan your own meals.

Some of our large apartments at Fraser Suites Queens Gate include a washer/dryer. You can add a note to your booking to request this amenity. This request is subject to availability. However, all guests are able to access our 24 hours communal laundry for free.

Definitely. Please approach the front desk team at Fraser Suites Queens Gate for assistance.

Check-in time at Fraser Suites Queens Gate is 16:00.

Yes, you can. Please contact your third-party or online travel agents directly for any amendments.

Yes, early check-in is possible, subject to availability. Please contact our reception team if you are planning to check-in early.

The Accommodation Tax is 20% and drops to 4% on the 29th day at Fraser Suites Queens Gate.

Yes, a range of online newspapers is available at Fraser Suites Queens Gate.

The top room amenities include a kitchenette, air-conditioning and a flat screen TV.

Studio apartments accommodate up to two guests. One-bedroom apartments accommodate either two or four guests depending on the category selected, while the Two Bedroom Deluxe accommodates up to four. Guests should review the occupancy information on the individual apartment page before booking.

The maximum number of guests depends on the room category booked. For more information, please contact us at queensgate@frasershospitality.com or call +44 20 7969 3555.

Extensions depend on apartment availability and the terms of the original reservation. Contact the residence team as early as possible if you need to remain in London beyond your confirmed departure date.

South Kensington has a wide choice of cafés and restaurants suitable for families. The concierge team can recommend nearby options based on dietary requirements, children’s menus and the type of meal you are planning.

The residence is just a few minutes’ walk from Gloucester Road Underground Station, which connects directly to Heathrow Airport, Earl’s Court, and central London via the Piccadilly, Circle, and District lines, making travel simple and efficient.

An airport shuttle service is not available at Fraser Suites Queens Gate. A private limousine service can be arranged at an extra charge.

You can find the best available rates for Fraser Suites Queens Gate on our website. For further assistance, contact us at queensgate@frasershospitality.com or call +44 20 7969 3555.

Of course. Guests may request reduced contact services at Fraser Suites Queens Gate. Please let us know when you check in.

Our bedrooms are furnished with king-sized beds, queen-sized beds and double beds. Please contact us at queensgate@frasershospitality.com or call +44 20 7969 3555 for more information.

The One Bedroom Executive and Two Bedroom Deluxe can both accommodate up to four guests, subject to the selected configuration and availability. The Two Bedroom Deluxe is better suited to families who require two private bedrooms, while the One Bedroom Executive combines a private bedroom with additional sleeping space in the living area.

One-bedroom apartments with capacity for up to four may suit smaller families who want a separate bedroom and shared living space. The Two Bedroom Deluxe provides two private bedrooms alongside common living and dining areas, making it a practical choice for families, colleagues or guests sharing an apartment while maintaining greater privacy.

Include your preferred arrival date, expected length of stay, number of guests and required apartment type. It is also helpful to mention any specific requirements so the team can recommend the most suitable available option.

Pets should not be left unattended in the apartment for extended periods. Guests who need walking or sitting support can ask the concierge team for information about local providers.

Fraser Suites Queen’s Gate offers a selection of studio, one-bedroom, and two-bedroom serviced apartments. Each residence includes a kitchen, comfortable living area, and elegant décor designed to reflect the heritage of South Kensington while providing all the comforts of modern living.

Please email us if you are looking to use the meeting facilities at Fraser Suites Queens Gate and we can discuss catering options available. Tel +44 (0) 20 7969 3555 or email queensgate@frasershospitality.com

Fraser Suites Queens Gate is located at 39B Queen's Gate Gardens, South Kensington, London, SW7 5RR, and easily accessible by Taxi, Train or Car.

Click on “My Reservation” on our website and enter your confirmation or itinerary number to access your reservation. If you encounter difficulties, please contact our Reservations team at queensgate@frasershospitality.com or call +44 20 7969 3555 for assistance.

Yes, baby cots are subject to availability. For more details, please contact us at queensgate@frasershospitality.com or call +44 20 7969 3555.

Yes, depending on the apartment category selected. One-bedroom apartments separate the main bedroom from the living area, while the Two Bedroom Deluxe provides two private bedrooms. Review the individual apartment details before booking to find the most appropriate layout.

Fraser Suites Queens Gate was awarded bronze status on our first inspection by Green Tourism, something which we are delighted with as part of our ongoing efforts to be greener. Among the factors we were assessed on were:

● Mindful waste reduction

● Responsible water usage

● Energy efficiency

● Promotion of local biodiversity

With our commitment to lowering waste and our recommendations to visit eco attractions like Hyde Park just around the corner, we’re making meaningful efforts to be green for guests.

Fraser Suites Queen’s Gate is a few minutes’ walk from Gloucester Road Underground Station. The Piccadilly line provides direct services to Heathrow Airport, while the Circle and District lines offer convenient connections across central London, including Westminster, Victoria and the City.

Yes. The team can provide information about nearby parking and help arrange an airport transfer on request. Availability and charges should be confirmed with the residence in advance.

Breakfast is available at The Dining Room at Fraser Suites Queens Gate. The well-equipped kitchenette also provides you with the convenience to cook in your apartment.

Yes, you can. Cancellations and amendments are subject to terms and conditions. If you encounter difficulties, please contact our Reservations team at queensgate@frasershospitality.com or call +44 20 7969 3555 for assistance.

You will find the nearest bank, ATM and exchange office located a 5-minute walk from Fraser Suites Queens Gate.

Breakfast is priced at £16 per person at Fraser Suites Queens Gate.

From our suites, Central London is easily accessible with a short journey by taxi or tube from Gloucester Road station.

Yes, there is a secluded outdoor patio garden

Studios offer a practical option for individual business travellers, while one-bedroom apartments provide separate areas for working, dining and relaxing during longer assignments. The Two Bedroom Deluxe may suit colleagues or project teams who want to share an apartment while retaining separate bedrooms. The best option will depend on the number of guests and the level of privacy required.

Long-stay rates are available for bookings of 28 nights or more. Guests planning an extended stay can submit an enquiry for apartment availability, recommendations and tailored pricing.

Yes. Cats are welcomed by prior arrangement. Notify the residence before booking so the team can confirm availability and the applicable pet fee.

The prices at Fraser Suites Queens Gate may vary depending on your stay (eg dates selected, hotel's policy etc). See the prices by entering your dates.

Check-out time at Fraser Suites Queens Gate is 11:00.

Onsite parking is not available at Fraser Suites Queens Gate, but there are public car parks nearby.

Smoking is not permitted at Fraser Suites Queens Gate.

Fraser Suites Queens Gate serves a continental express breakfast.

Some services, including airport transfers and meeting facilities, may need to be arranged in advance. Guests should contact the residence before their stay to confirm availability and any applicable charges.

Rates can vary according to dates, apartment category, availability and length of stay. The residence team can provide tailored pricing after reviewing your requirements.

Hyde Park and Kensington Gardens are convenient options for walks near South Kensington. Owners should follow the signage and access rules in each park, including any areas where dogs must be kept on a lead.