Is the property pet-friendly?
The property is a pet-friendly serviced apartment in Singapore that welcomes dogs and cats up to a certain size for selected apartment types (excluding Studio Deluxe apartments). Additional pet charges and terms and conditions apply.
Additional charges and other terms and conditions apply should you wish to bring along your pet. Please check with the property when making the reservations.
What are the operating hours for Guest Services?
The reception desk is available 24/7.
What is your cancellation policy?
Our cancellation policy is determined by the terms of the offer selected.
Should you require more information, please feel free to contact us at reservations.singapore@frasershospitality.com or +65 62 700 800
What type of beds are provided?
Studios and One-Bedroom apartments feature one king bed, while Two-bedroom apartments offer the master bedroom with one king bed and the 2nd bedroom with one single bed.
Hollywood-twin beds are available for selected Studio Premier apartments.
Should you require more information, please feel free to contact us at reservations.singapore@frasershospitality.com or +65 62 700 800
Is internet access provided in Fraser residences?
Yes, guests of Fraser residences here in Orchard can enjoy complimentary high-speed Wi-Fi access in our serviced apartments and around the property.
What time is check-in and check-out?
Check-in time is from 3pm and Check-out is at 12pm.
Are newspapers provided?
The Straits Times, Business Times, Lianhe Zaobao, International Herald Tribune, Asian Wall Street Journal, Asahi Shimbun and Nikkei Shimbun are available for in-room subscription, with applicable charges
How do I get to Fraser Residence Orchard, Singapore?
The property is easily accessible from Changi International Airport via car, taxi, train or bus.
What are the available dining options?
Breakfast is available at The Dining Room, located at level 2 of the property. The fully-equipped kitchen/kitchenette also provides you with the convenience of cooking in your own apartment.
Are laundry services provided?
Yes, laundry services are available, subject to additional charges. There is also a washer and a dryer in the room for your convenience
Where are the closest bank, ATM and exchange office?
The closest bank is located at Wisma Atria shopping centre. Please feel free to approach Guest Services for directions or more details.
How much does breakfast cost?
Charges apply. Please approach Guest Services for more details. You may contact us at reservations.singapore@frasershospitality.com or +65 62 700 800.
Is there an airport shuttle service to and fro Fraser Residence Orchard?
While Fraser Residence Orchard Singapore does not provide an airport shuttle service, we would be pleased to assist with arranging a limousine transfer from Singapore Changi Airport at additional costs. For more information, please contact us at reservations.singapore@frasershospitality.com or +65 62 700 800
What Singapore attractions are located near Fraser Residence Orchard?
Fraser Residence Orchard is located in the much-coveted Orchard area of Singapore, offering guests access to a wealth of experiences such as country clubs and a 10-minute drive to the central business district. The Istana, which is the official residence and office of the President of Singapore, is also located along Orchard Road, not too far away from our residences. View more information on what you can see and do near Fraser Residence Orchard with our city guide.
What is the cost of the limousine service?
For the arrangement of transport and pricing details, please approach the guest services or contact us at reservations.singapore@frasershospitality.com or +65 62 700 800.
What kind of services and facilities do you offer?
We offer 24/7 security and concierge services as well as recreational facilities such as outdoor swimming pools, gym, sauna and children’s playground.
For a full list of services and facilities, please visit here.
Is it possible to store my luggage before check-in?
Yes, you may store your luggage at the property. Please feel free to approach our Concierge for more details.
Is the restaurant menu customisable to my dietary needs?
Yes, please inform Guest Services of your dietary requirements.
Are there fitness facilities?
Yes, a 24/7 fully-equipped gym is provided for our guests. We also have an outdoor swimming pool and a children’s wading pool.
Is parking available at the property?
Yes, we have an onsite car park at Fraser Residence Orchard and parking is complimentary for one vehicle per apartment. Kindly reach out to Guest Services for more details.
Are baby cots and extra beds available?
Yes, baby cots are complimentary and subject to availability.
Extra bed can be arranged at $60+GST per night for selected apartment types.
Kindly reach out to the Guest Services for more details.
What time is breakfast served?
Breakfast is served from 6.30am to 10.30am on weekdays and 7.30am to 10.30am on weekends.
Is the property disabled-friendly?
Yes, our facilities have wheelchair access for disabled guests