The cancellation policy is stated in the booking details and varies with the type of offer selected. 

For further inquiries, feel free to contact us at reservations.penang@capribyfraser.com

Yes, Capri by Fraser, Penang offers two on-site electric vehicle (EV) charging stations for your convenience.

One fast-charging DC station (40kW, dual-gun) can charge two vehicles simultaneously, while one AC station (22kW) is ideal for overnight or extended stays. Additional usage charges apply.

Yes, guests can enjoy complimentary high-speed Wi-Fi access in-room and around the property. 

Book directly with us via our website for the best rates available: 

https://www.frasershospitality.com/en/malaysia/penang/capri-by-fraser-penang

Don't forget to check out our ongoing offers to take advantage of the best deals!  

If you require further assistance, please feel free to contact us at: reservations.penang@capribyfraser.com / tel + 604-286 0000

Our reception operates 24 hours to take care of guests' needs.

Yes, airport transfer is available for guests; however, please note that it is a chargeable service.

The quickest way to get from the airport to Komtar (hotel area) is by taxi, which takes about 15 minutes and costs MYR 35 to 50. Alternatively, the Rapid Penang Bus 401E goes to Komtar, and originates from the Penang Airport (PEN). The bus departs every 20 minutes daily from the airport and travels directly to Komtar. Komtar Bus Terminal is only 400 metres from the Hotel.

A minimum deposit of MYR 200 will be collected upon check-in, depending on the length of stay. The deposit can be paid in cash or by credit card.

Capri by Fraser, Penang features a wide range of lifestyle facilities such as our social hub - The Den, 24/7 gym, Sheltered outdoor pools, Spin & Play (Self Service-Launderette & Games Room), yoga room, sauna, meeting rooms, Penaga23 (rooftop event space with catering service on request), all-day dining restaurant, a bar, and an automatic mechanical carpark.

Several convenient financial services are available. Bank Rakyat at 137 Jalan Magazine offers full banking facilities just a short walk away. For quick cash withdrawals, the AmBank ATM located inside 1st Avenue Mall at 182 Jalan Magazine is very accessible. Within the same mall, N.J. Forex Sdn Bhd provides reliable currency exchange services with competitive rates.

Breakfast is chargeable at an additional fee. However, some room packages include breakfast in the rate. Please refer to your selected booking details for confirmation. 

For further inquiries, feel free to contact us at reservations.penang@capribyfraser.com

Yes, we provide in-room dining service daily from 6:30am to 11:00pm. To place your order, simply press the “In-Room Dining” button on your room phone. Please note that our restaurant and bar are independently operated, so payment for food and beverages will be made directly to the F&B operator and will not be charged to your room account. They accept credit/debit cards, e-wallets, cash.

Yes, on-site parking is available. It is an automated mechanical parking system, and a parking fee will be charged.

Yes, the property is disabled-friendly.

Selected rooms and facilities allow for ease of access for wheelchair users. Should you require additional assistance, please feel free to contact us at: reservations.penang@capribyfraser.com or tel + 604-286 0000

Yes, baby cots and extra beds are available. Please note that extra beds are provided at an additional charge.

For further inquiries, feel free to contact us at reservations.penang@capribyfraser.com

You may make a reservation or inquiry via our website at https://www.frasershospitality.com/en/malaysia/penang/capri-by-fraser-penang or by contacting us at reservations.penang@capribyfraser.com

Check-in is at 15:00. Check-out is at 12:00.

Yes, we are a pet-friendly hotel in Penang. Pet-friendly rooms are available on designated floors, and we kindly ask guests to adhere to our size limit for pets. Please contact us for more details.