Middle East Travel: Flexible Booking Policies

In light of the recent political tensions affecting parts of the Middle East, we understand that some of our guests may experience changes to their travel plans.

For guests whose travels are impacted, bookings with arrivals up to 30 April 2026 will be offered the flexibility to cancel or modify their stay without penalty.

We remain committed to supporting you during this period and encourage affected guests to contact us directly for assistance with their reservations.

Your comfort and peace of mind remain our priority.

Frequently Asked Questions

Who does this advisory apply to?

This advisory applies to guests whose travel plans may be affected by the recent political tensions in parts of the Middle East.

What bookings are eligible for flexible cancellation?

Bookings made on or before 28 February 2026, with arrival dates up to 30 April 2026 will be offered flexible cancellation options if travel plans are impacted.

Do I need to provide documentation to cancel my booking?

Where possible, we endeavour to keep the process simple and stress-free for our guests in times like this. Our teams will assess requests on a case-by-case basis and guide you accordingly.

How can I modify or cancel my reservation?

Please contact the property directly for assistance with changes or cancellations.

For reservations made via third party online platforms or travel agents, please contact the party directly.

Will this advisory be updated?

Yes. We continue to monitor the situation closely and will update this notice should there be any changes.

Why does the refunded amount differ from the payment I made with my credit card?

This can be due to currency exchange fluctuations, foreign‑currency transaction fee and/or processing fees applied by your card issuer that are not
refundable.