How can I access the digital concierge service at Fraser Suites Edinburgh?
You can access the digital concierge via the unique QR code in your suite at Fraser Suites Edinburgh. The service can be accessed 24-hours a day, 7-days a week.
Is there wireless Internet at Fraser Suites Edinburgh?
Yes, we offer complimentary Wi-Fi access at Fraser Suites Edinburgh.
What is the Best Flexible Rate policy at Fraser Suites Edinburgh?
Fraser Suites Edinburgh offers cancellations 48 hours before check-in.
What is included in the serviced apartments in Edinburgh?
Each apartment comes with complimentary treats such as bottled water, Nespresso pods (for Studio Executive and above categories), Taylors of Harrogate teas, bottled semi-skimmed milk, biscuits, as well as L’Occitane luxury bathroom products.
Are there fitness facilities at Fraser Suites Edinburgh?
Yes. Guests have 24/7 access to a fitness centre during their stay.
How do I get from Edinburgh Waverley station to Fraser Suites Edinburgh?
If you are arriving with luggage, we suggest you take a taxi from Edinburgh Waverley Station to Fraser Suites Edinburgh which takes 2 minutes. Alternatively, you can walk to the property via the News Steps or along Market Street. Discover the directions on Google Maps here.
What is a digital concierge service at Fraser Suites Edinburgh?
A digital concierge, also known as a virtual concierge, is a type of artificial intelligence that can be used to provide assistance to guests of Fraser Suites Edinburgh. It offers services a traditional concierge would, such as recommendations of local attractions and key information about the property.
What are the reception’s operating hours at Fraser Suites Edinburgh?
The reception is open 24 hours at Fraser Suites Edinburgh for your convenience.
What time is breakfast at Fraser Suites Edinburgh?
Breakfast is served at our partner restaurant August 37 at the following times:
Mon - Sun, 07:30 - 10:00
I’m booking for a large group or party, what can you offer?
If you are looking to book a group for business travel, please contact our sales team at firstname.lastname@example.org. Please note that events or parties are not permitted, and any additional guests or visitors must sign in at reception to gain access to the apartments.
How do I reach Fraser Suites Edinburgh from the airport?
It takes about 25 minutes by taxi from the airport to Fraser Suite Edinburgh and costs about £22- £25.
You may also use the shuttle service, the blue double-decker buses outside the airport terminal. Tickets can be purchased on the bus or from the office located at the bus stop and cost £5.50 one-way or £8 return per person.
We are happy to organise a private shuttle and meet and greet services; please contact us with your flight details (prices are available on request).
Alternatively, a car will take you from Edinburgh Airport to Fraser Suites Edinburgh in under 30 minutes.
What is the smoking or vaping policy at Fraser Suites Edinburgh?
Smoking and vaping is not permitted at Fraser Suites Edinburgh.
What is the cancellation policy at Fraser Suites Edinburgh?
The cancellation policy at Fraser Suites Edinburgh differs depending on the booking. Please refer to the terms and conditions of your booking. For more information, please contact us at email@example.com or call +44 131 221 7200.
Do you offer food and drink?
A daily breakfast is served at August 37, a restaurant located next door to the apartment building. Fraser Suites Edinburgh also has a 'Wee Shoppe' that serves a selection of soft drinks, crisps, and alcoholic beverages for you to enjoy in your apartment.
What are the check-in and check-out times at Fraser Suites Edinburgh?
Check-in is at 15:00 and check-out is at 11:00. You are welcome to leave your bags with us in our luggage store before check-in time arrives.
Is any documentation (e.g. vaccination certificate) required for me to stay at Fraser Suites Edinburgh?
Fraser Suites Edinburgh does not require vaccination status to be displayed. International travellers have to produce their passports on arrival at Fraser Suites Edinburgh.
Do the apartments at Fraser Suites Edinburgh have views?
Due to the age of the building and its historic location, we offer a varied perspective across the city, and our apartments feature a range of different views. Some of our rooms face the historic city walls, street level, The New Steps, or the skyline of Edinburgh.
Our team is happy to note any requests; however, apartment views cannot be guaranteed unless booking a Bespoke Suite that specifically offers views as a feature of the room.
What are some of the property amenities at Fraser Suites Edinburgh?
Some of the property amenities at Fraser Suites Edinburgh include high speed internet access, a gym, self-service laundry facilities and luggage storage. We do not have a restaurant, however, breakfast is served at August37, a restaurant next door.
Is parking available at the property?
On-site parking is not available at Fraser Suites Edinburgh. Instead, parking is available nearby at Edinburgh Waverley Station, Calton Road, St James Quarter and Edinburgh Castle Terrace. We recommend visiting parkopedia.co.uk to find parking charges, opening hours and a parking map of all Edinburgh car parks.
Can I check-in early or check-out late at Fraser Suites Edinburgh?
Amended arrival and departure times cannot be accommodated at Fraser Suites Edinburgh however guests are welcome to store luggage on the day of their arrival or departure.
How do I access my existing reservation online for Fraser Suites Edinburgh?
Click on “My Reservation” on our website and enter your confirmation or itinerary number to access your reservation for Fraser Suites Edinburgh. If you encounter difficulties, please contact our Reservations team at firstname.lastname@example.org or call +44 131 221 7200 for assistance.
Are baby cots and extra beds available at Fraser Suites Edinburgh?
Yes, baby cots are available, subject to availability at Fraser Suites Edinburgh, however extra beds are not available.
Are newspapers provided at Fraser Suites Edinburgh?
Yes, a range of online newspapers are available at Fraser Suites Edinburgh.
What are some family-friendly activities in Edinburgh, where Fraser Suites Edinburgh is located?
Enjoy family time at Edinburgh’s parks and castles, Camera Obscura and World of Illusions, Edinburgh Dungeons and more.
Where can I find the best rates for Fraser Suites Edinburgh?
You can find the best available rates on our website for Fraser Suites Edinburgh. Don't forget to check out the best deals on our Offers page too. For further assistance, contact us at email@example.com or call +44 131 221 7200.
Is Fraser Suites Edinburgh located near the city centre?
Yes. Our hotel is 0.4 miles from the centre of Edinburgh.
What are the recommended attractions in the city near Fraser Suites Edinburgh?
The beautiful city of Edinburgh has a wealth of attractions, including Edinburgh Castle, Holyrood Palace, St Giles Cathedral, Arthur's Seat, Scotch whisky experience, Mary King's Close, Royal Yacht Britannia, Dea Village, National Museum of Scotland, Camera Obscura, National Galleries of Scotland, Royal Botanic Garden and more.
How much is the Accommodation Tax at Fraser Suites Edinburgh?
The accommodation tax at Fraser Suites Edinburgh is 20%.
Where are the nearest bank, ATM and exchange office located to Fraser Suites Edinburgh?
The nearest bank is the Bank of Scotland, which is located at 300 Lawnmarket, a 1 minute walk from Fraser Suites Edinburgh. Typically, banks are open Monday-Friday.
How much does breakfast at Fraser Suites Edinburgh cost?
Breakfast is available at Fraser Suites Edinburgh at £15 per adult and £7 for children under 7.
Prices exclude prevailing taxes.
Can I cancel or amend my reservation that was booked via third-party or online travel agents for Fraser Suites Edinburgh?
Yes, you can. Please contact your third-party or online travel agents directly for any amendments.
What is the maximum number of guests allowed in each residence type at Fraser Suites Edinburgh?
A maximum of 2 guests can occupy the Classic room, Junior suite and Bespoke suite, and a maximum of 3 guests can occupy the One Bedroom suite at Fraser Suites Edinburgh.
For more information, please contact us at firstname.lastname@example.org or call +44 131 221 7200.
What is Edinburgh’s weather like, where Fraser Suites Edinburgh is located?
Edinburgh has a temperate climate with cold winters and mild summers. The annual average temperature is 48°F (9°C) and it rains throughout the year.
What items are prohibited at Fraser Suites Edinburgh?
We do not allow smoking, vaping, gambling, prostitution, the use of illegal substances and pets recognised under the Dangerous Dogs Act on the property. Any items classified as poisonous or harmful should also be declared and discussed with the Fraser Suites Edinburgh team prior to arrival.
Are sofa beds made up on arrival at the hotel?
Some of our rooms at Fraser Suites Edinburgh have sofa beds. When booking an applicable room type for three people, we will make up the sofa bed for you.
How do I cancel or amend corporate/group reservations Fraser Suites Edinburgh?
Please contact our Reservations team at email@example.com or call +44 131 221 7200 for assistance with cancelling or amending corporate/group reservations Fraser Suites Edinburgh.
What can I do with the TV services?
Our TVs provide a variety of conveniences, such as casting options and access to digital newspapers and our property directory. Once you arrive, you'll receive an exclusive Wi-Fi code for streaming content to your apartment TV. This private and secure network allows seamless media sharing between devices, along with regular web browsing and messaging. Casting content to the TV empowers you to enjoy your preferred shows whenever it suits you.
How does Fraser Suites Edinburgh ensure environmental sustainability?
We are proud to be certified as a Silver Green Tourism property. Fraser Suites Edinburgh is powered by 100% renewable energy and has a number of green initiatives in operation.
How can the digital concierge assist me during my stay at Fraser Suites Edinburgh?
The digital concierge can help you with a number of questions about the property and city. These are just some of the questions you can ask.
How do I get to Fraser Suites Edinburgh?
Fraser Suites Edinburgh is located at 12, 26 St Giles' Street, Edinburgh EH1 1PT, Scotland, and is easily accessible by Taxi, Tram, Train, Bus or Car.
The property is a 5-minute walk from Waverley Railway Station, a 5-minute walk via the Mound from Princes Street tram stop, 7 minutes by car from Edinburgh Bus Station, and 30 minutes by car from Edinburgh Airport.
What are the payment modes available at Fraser Suites Edinburgh?
We accept payment by Cash, Credit card and Debit card at Fraser Suites Edinburgh.
Can I request reduced contact services (eg housekeeping) at Fraser Suites Edinburgh as I prefer to minimise unnecessary contact?
Of course, you can request reduced contact services (eg housekeeping) at Fraser Suites Edinburgh. Please contact us at firstname.lastname@example.org or call +44 131 221 7200 to discuss any special requirements.
Are laundry services provided at Fraser Suites Edinburgh?
Yes, self-service laundry facilities are available at Fraser Suites Edinburgh. We also offer a laundry service for a fee.
What type of beds are provided in the apartments at Fraser Suites Edinburgh?
Our bedrooms are furnished with king-sized beds, queen-sized beds, twin beds and double beds, subject to availability. Please note that extra beds are not available at Fraser Suites Edinburgh. Contact us at reservations.Edinburgh@frasershospitality.com or call +44 (0) 131 221 7200 for more information.
Are pets allowed on the premises at Fraser Suites Edinburgh?
Assistance dogs are always welcome at Fraser Suites Edinburgh.
We are pet-friendly property and offer your furry friends dog beds, bowls and treats. There is an extra charge for dogs, however, if you book direct, there is a 50% discount on that fee. Please contact us at email@example.com or +44 131 221 7200 for details.
Can I park outside the property?
There are no parking bays outside of Fraser Suites Edinburgh, except for disabled badge holders. Our team is on hand to help with unloading and can direct you to the nearest car parking facilities.
What are the services and facilities offered at Fraser Suites Edinburgh?
Guests will have access to a 24/7 fully equipped gym, complimentary high-speed internet access, 24/7 reception, concierge, security services and more.
Does Fraser Suites Edinburgh have official hygiene accreditation?
Fraser Suites Edinburgh has been awarded with the Visit Scotland “Good to Go” scheme, “Safe to Trade” and AA “COVID-19 confident”.
Is there a supplement for children at Fraser Suites Edinburgh?
Children may stay at Fraser Suites Edinburghwithout supplementary charges.
Can I store my luggage before check-in at Fraser Suites Edinburgh?
Definitely, you can store luggage before check-in at Fraser Suites Edinburgh. Please approach our reception desk for assistance.
Are there accessible apartments at Fraser Suites Edinburgh?
Yes, we offer wheelchair access and accessible rooms at Fraser Suites Edinburgh. Please speak to us should you require further information.
What do I do if I have left items at the property?
If you believe you have left items behind at Fraser Suites Edinburgh, we're here to help you recover them. To initiate the process of locating and returning your lost items, please complete our Lost and Found Form and a member of the team will be in touch.
Can I cancel or amend my reservation that was booked directly via your website for Fraser Suites Edinburgh?
Yes, you can cancel or amend your reservation that was booked directly via our website for Fraser Suites Edinburgh. Cancellations and amendments are subject to terms and conditions. If you encounter difficulties, please contact our Reservations team at firstname.lastname@example.org or call +44 131 221 7200 for assistance.
I have seen that Fraser Suites Edinburgh is renovating. What are you doing?
Fraser Suites Edinburgh is in the midst of an exciting renovation phase. Our goal is to enhance the property and elevate the experience for our residents. This includes the addition of air conditioning and individually controlled heating in all apartments, restoration of windows to the iconic sash and case style seen along the Royal Mile, and the creation of a more spacious residents' laundry room.
We have also introduced a brand-new TV system that offers residents a personalised entertainment experience, complete with casting capabilities. Stay tuned for even more exciting updates!