Is it possible to store my luggage at the hotel before check-in?

Kindly check with our Front Desk to store your luggage (terms and conditions apply).

What are the type of beds provided?

We have rooms with a Super King Size Bed, King Size Bed, Queen Size Bed and Twin Size Bed.

Is on-site parking available and what is the cost?

Free parking is available for in-house guests. Standard parking charges will apply to outside visitors.

What is the check-out time?

The check-out time is 12 noon.  Should you require a late check-out, kindly check with our Client Relations Supervisor.

Is internet access provided?

Complimentary high-speed internet access is available throughout the property.

Is an airport shuttle service provided?

Complimentary shuttle services mainly for Long Stay guests. Stop-stations will be designated based on demand. Limousine or taxi services are available upon advance request. Kindly check with the Front Desk for more information.

What are the available dining options?

Our restaurant operates from 6:00am - 10:00pm on the weekday, 06:00am - 1:00pm on the weekend, and PH.

Are newspapers provided?

No, newspapers are not available. However, guests can make use of our extensive facilities, which are available free-of-charge, including our gym, swimming pool, and meeting rooms.

What is the check-in time?

The check-in time is from 2:00pm onwards.

Where are the closest bank, ATM and exchange office located?

The closest bank is Tianjin Binhai Rural Commercial Bank (3-minute walk). Foreign currency exchange services for selected currencies are available at the Hotel’s Front Desk.

Are the residences handicap-friendly?

All our rooms are built with no floor drop within the unit. We also incorporate handicap buttons inside our elevators.

What are the services and facilities offered?

Fraser Residence Tianjin offers a full range of facilities and services for guests’ comfort and enjoyment. For a comprehensive list of our facilities, please click here.

Are fitness facilities provided?

A fully-equipped Gymnasium located on the 3rd floor of Building 4 is open 24/7, customised training lessons are available at reservation basis. In addition, there is a children’s playroom, yoga room and sauna. 

How do I get to the hotel from Tianjin Binhai International Airport?

By Taxi – It is about 15 minutes by taxi from Tianjin Binhai International Airport to the hotel. 

By Public Transport – Take Metro Line 2 from Binhai International Airport and get off at Airport Zone Economic Zone station.  Then walk to the Bus station Airport Zone Metro Station and take Bus No. 114/575/692. Get off at East Zhong Huan Road and Dong Si Dao and then walk to the hotel.

Are baby cots and extra beds available?

Complimentary baby cots are available upon request. Meanwhile extra beds are available at selected apartment types at RMB200 (excluding breakfast).

What is the cancellation policy?

Cancellation policies may vary by reservation type. Normally, guests are required to cancel their room reservation at least 24 hours in advance.

Are there any recommended attractions in Tianjin?

Yes, there are plenty of things to see and do in Tianjin. Consider going shopping at Tianjin New Yansha Outlets or SM City Shopping Mall, which are simply a 5min drive away. For those who prefer nature, head to Central Lake Park in the Airport Zone or Dongli Lake Park which are  5min drive and 12min drive away respectively. 

Where can I find the best rates for hotel apartments?

Our best rates are available at Fraser Residence Tianjin’s official website.

You may also contact our Reservations Department at or at

Kindly note that room rates are subject to change at the management’s sole discretion. Our Sales Manager will be delighted to discuss any special request or functions in detail.

Heading to other countries? Check out our list of hotels and properties worldwide by Frasers Hospitality.

What are the reception’s operating hours?

Our reception and security services are available 24/7.

What is the maximum number of guests allowed in each residence type?

In general, our apartments can accommodate from 2 to 6 individuals, depending on the room size. There is a strict adherence to the number of guests in each room type as recommended under the Health & Safety regulations.

Are laundry services provided?

Yes, Laundry service is provided and charged.