The cancellation policy depends on the rate plan booked. To avoid incurring cancellation charges, cancellation requests must be received and acknowledged 24 hours prior to arrival. 

Should you require more information, please contact us at reservations.kualalumpur@capribyfraser.com or tel +603 238 16888

Book directly with us via our website for the best rates available: 

https://www.frasershospitality.com/en/malaysia/kualalumpur/capri-by-fraser-bukit-bintang/ 

Don't forget to check out our ongoing offers to take advantage of the best deals!  

If you require further assistance, please feel free to contact us at: reservations.kualalumpur@capribyfraser.com / tel +603 238 16888

Yes, the property is disabled-friendly.

Selected rooms and facilities allow for ease of access for wheelchair users. Should you require additional assistance, please feel free to contact us at: reservations.kualalumpur@capribyfraser.com or tel +603 238 16888

Yes, there is a 24/7 fully-equipped gym located on Level 42 for our in-house guests, in addition to an open-air saltwater pool at Level 41. 

We offer the best rate guaranteed. 

Our reception operates 24 hours to take care of guests' needs

The closest bank is located opposite the hotel i.e. UOB Bank Jalan Imbi. The nearest ATM, and money changer can be found within Bukit Bintang vicinity, close to our hotel residences in Kuala Lumpur, namely, shopping malls such as Lot 10 and Pavilion. Other nearby ATM options include Maybank and CIMB tellers which are located at LG floor of The Starhill. HSBC teller is also available in Fahrenheit 88, located on the Ground floor.

Our all-day dining restaurant, is located in The Den at Level 40 and 40M.

For in-room dining, kindly refer to our TV menu and place your order via the IPTV.  

Yes, guests can enjoy complimentary high-speed Wi-Fi access in-room and around the property. 

Kuala Lumpur is a metropolitan city featuring skyscrappers, colonial architecture, and natural attractons and a melting pot of cultures and diversity. Some of the iconic landmarks include Kuala Lumpur City Centre (KLCC), Central Market for local knik-knacks, and the Petaling Street for local delights.

Nature lovers can look to Natural Bukit Nanas Forest Reserved, Lake Garden and KL Bird Park. 

If you're travelling with young ones, some of the hotspots include Aquaria KLCC, Superpark Malaysia, Zoo Negara (National Zoo), Berjaya Times Square Theme Park, Petrosains Discovery Centre, Escape Room Kuala Lumpur, Camp5 Eco City Climbing Gym and National Museum. 

Breakfast is served daily from 06.30 – 10:30 at our all-day dining restaurant in The Den.

Airport transfers can be arranged from RM 200.00 per car per way. Please approach our Concierge for more details. 

Each of our rooms comes with either 1 King Bed or 2 Twin Beds. Options are subject to room availability and according to room types.

Breakfast is available for in-house guests upon check-in at RM48/adult and for children (between 6 and 12 years, inclusive) at RM24/child daily.  

Capri by Fraser, Bukit Bintang / Malaysia features studios and one-bedroom apartments fully furnished (with selected units equipped with kitchenettes) and modern bathroom amenities.

Other highlights include our social hub, The Den,  24/7 gym, saltwater pool with kids' pool, Spin & Play (Self Service-Launderette & Games Room), sauna, meeting rooms, Club Lounge (Pow Wow), self-check-in kiosk ,scheduled complimentary shuttle service, all-day dining outlet and mechanical carpark.

To host events such as business or semi-casual gatherings, seminars, meetings, workshops, weddings and more, please contact us at: 

sales.kualalumpur@capribyfraser.com / tel +603 238 16888

Airport transfers can be arranged upon advanced request of at least 3 days and subject to additional charges. Limousine services are chargeable from RM 195 per car per way, with 50% surcharge for midnight pick-up and send-off from Capri by Fraser. Please contact our Reservations team at Capri by Fraser, Bukit Bintang (reservations.kualalumpur@capribyfraser.com) to make the necessary arrangements.

Yes, complimentary Shuttle Van Services are provided for in-house guests for drop-off at the selected areas in Kuala Lumpur city centre. Please contact our Front Office team at Capri by Fraser for the schedule and route around Bukit Bintang and other parts of Kuala Lumpur.

• Seats are subject to availability and on a first-come-first-served basis for in-house guests.

• Departure time and duration of trip may vary due to traffic and weather conditions

• Shuttle van will only stop at designated drop off points. No pick-up service and waiting are allowed. 

Notice (Updated 1 Dec 2021)

As services and facilities may be limited during our fight against COVID-19, the availability of trips and the van capacity are subject to change. We advise you to check with our Front Desk or Concierge upon arrival to arrange the best transportation options for your stay.

Check-in is at 15:00. Check-out is at 12:00.

Yes, we're pet friendly. There will be a small pet handling fee. Do contact reservations.kualalumpur@capribyfraser.com or tel: +603 238 16888 for more information.

No, we apologise that newspaper will not be provided.

Yes, you may store your luggage with us. Please check with our Concierge for assistance (terms and conditions apply). 

The cancellation policy is stated in detail and varies with the type of offer selected. 

Should you require more information, please feel free to contact us at reservations.johorbahru@capribyfraser.com or tel +607 277 0888. 

On-site parking is available and is chargeable at RM 15.00 per car per day (24 hours), for multiple entries. In-house guests will need to validate their parking cards at the Concierge or Front Office prior to departure.

Capri by Fraser, Bukit Bintang / Malaysia is located about 57 km from Kuala Lumpur International Airport 1 and 2.

From Kuala Lumpur International Airport and 2:

• By Taxi: Taxis are available at the taxi stand. 

By Private Hire Vehicle

• Advance booking is required for taxi and limousine services. Fare depends on the type of vehicle, number of passengers, as well as travel distance. 

Should you require more information, please feel free to contact us at reservations.kualalumpur@capribyfraser.com or tel +603 238 16888

In general, our apartments can accommodate up to 3 persons depending on the room category. 

There is a strict adherence to the number of guests in each room type as recommended under the Health & Safety regulations. 

Should you require more information, please contact us at reservations.kualalumpur@capribyfraser.com or tel +603 238 16888

Complimentary baby cots are available upon request, subject to availability. Extra beds are chargeable and subject to availability.