#Frasercares - covid - 19

FREQUENTLY ASKED QUESTIONS

What are the opening hours of the facilities?

The swimming pool, sauna and gym are open from 07:00 to 09:00. The Residents’ Lounge is open from 06:00 to 20:00. All other facilities are open from 10:00 to 22:00.

What time is check-in and check-out?

Check-in time is 12:00 to 22:00. Flexible check-in from 09:00 is subject to availability.

Check-out time is before 12:00. Flexible check-out until  06.00 pm is subject to availability

What is your cancellation policy?

Cancellations must be made 14 days prior to the arrival date.

What are some of the amenities available at the property?

The amenities and services we offer include high speed internet access; welcome hamper/fruit basket; a car park; 10 percent discount on food and beverage (alcohol not included) at Delish Restaurant; and 30 percent discount on laundry service.

Why do customers stay at your property?

At North Park Place Bangkok, we offer exclusive privacy and spacious 112 sqm to 284 sqm apartments in a natural, idyllic environment while still being close enough to the city.

What is the advance payment policy?

The advance payment policy is 1 month rental fee + 1 month security deposit, and must be paid 14 days prior to arrival.

How long does it take to get to the property from the airport?

We are 15 minutes away from Don Mueang International Airport (DMK), and 45 minutes by car from Suvarnabhumi Airport (SUV)

How do I get the best rates?

Please contact our sales office on tel 02-1900080 ext 8803

Do you provide airport transfers?

Yes, we offer an airport transfer service which must be booked in advance. Please contact us directly at +662 190 0080

Is this a smoke-free property?

Yes, smoking is not allowed in all common areas and rooms. (A designated smoking area is available)

Can the public play at the Rajpruek Club golf course?

Only members and their guests are eligible to playat the Rajpruek Golf Club. Non-members can enjoy the golf driving range, which is open to adults and children.

What is your security deposit policy?

The security deposit consists of one month rental fee and will be refunded within 21 days after departure.

Is the property pet-friendly?

Yes, pets are allowed in the apartments. Please contact us with your details.

What kind of payment methods are accepted?

We accept local and international credit cards, cash, and money wire transfers.

Is there any public transportation nearby?

The BTS SkyTrain is only 3 minutes (2.5km)away (opening in 2022). The subway is 8 km away and approximately 30 minutes by taxi.

Are cots available?

Yes, complimentary baby cots are available upon request.