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Participating Properties Privileges FAQ

A World of Benefits Awaits

Enjoy exclusive privileges at any of our participating serviced apartments and hotel residences worldwide.

Be part of Fraser World today
Sign up now for complimentary membership

Best Rates Guarantee

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    Best Rates Guarantee

    At Frasers Hospitality, we promise you the best deals at our properties when you book directly on our website. Rest assured that should you find a rate for an identical room type that is lower than what we offer, we will match that rate. As an extra goodwill gesture, we will also take 50% off the room rate for your first night’s stay.

    Best Rates Guarantee

    At Frasers Hospitality, we promise you the best deals at our properties when you book directly on our website. Rest assured that should you find a rate for an identical room type that is lower than what we offer, we will match that rate. As an extra goodwill gesture, we will also take 50% off the room rate for your first night’s stay.

    Fraser World

    Best rates guarantee, points and more.

    JOIN FOR FREE SIGN IN

    Join and save on every stay

    • Free Stays Collect points and redeem free stays
    • Stay Privileges Enjoy early check-in and room upgrade
    • Members Rates Gain access to special rates up to 20% off
    • Exclusive Rewards Explore more with members-only benefits
    • Stay Voucher | 25% Off Join and get a voucher for your next stay

    Crystal

    Complimentary upon successful membership application

    • 10% Discount off Best Flexible Rate*
    • 3% Discount off Advance Purchase Rate*
    • 25% Welcome Voucher*
    • 25% Annual Explorer Voucher*
    • 5% F&B Discount**
    • 10% Laundry Discount**

    Sapphire

    At the 10th night of Short Stays or 150th night of Long Stays

    • 15% Discount off Best Flexible Rate (ALL except EMEA)*
    • 10% Discount off Best Flexible Rate (EMEA)*
    • 3% Discount off Advance Purchase Rate*
    • 25% Welcome Voucher*
    • 25% Annual Explorer Voucher*
    • 15% F&B Discount**
    • 15% Laundry Discount**
    • Early Check-in - 11am^
    • Late Check-out - 3pm^
    • Priority Check-in
    • Arrival Gift*

    Diamond

    At the 40th night of Short Stays or 300th night of Long Stays

    • 20% Discount off Best Flexible Rate (ALL except EMEA)*
    • 10% Discount off Best Flexible Rate (EMEA)*
    • 3% Discount off Advance Purchase Rate*
    • 25% Welcome Voucher*
    • 25% Annual Explorer Voucher*
    • 20% F&B Discount**
    • 20% Laundry Discount**
    • Early Check-in - 8am^
    • Late Check-out - 6pm^
    • Priority Check-in
    • Arrival Gift*
    • Complimentary Apartment Upgrade^
    • Complimentary Pressing of One Suit upon Check-in**

    Applicable to bookings made with membership number quoted at the point of reservation at participating serviced residences and hotel residences only

    ^Subject to availability
    *Terms and conditions apply
    **Available at selected serviced residences only

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