#Frasercares - covid - 19

FREQUENTLY ASKED QUESTIONS

Are newspapers provided?

Local and national newspapers are available upon request and are chargeable. Complimentary newspapers are available in the Dining area and Library.

What are the dining options and outlets available?

For breakfast, there is a choice of local or international cuisines, with Chinese, Japanese and Western breakfast specials that use fresh and diverse ingredients.

Operating Hours: Monday-Friday: 06:00 - 10:00

For lunch and dinner, the Sushi Luck restaurant specialises in Japanese cuisine using local Dalian seafood.

Operating Hours:

▪Weekdays: Lunch 11:00-13:30, Dinner 17:00 - 21:30

▪Weekends: 11:00 - 21:30pm

dining options

Are baby cots and extra beds available?

Yes. Complimentary baby cots are available on request.

What are the check in and check out times?

The check-in time is from 2pm, and the check-out time is 12 noon.

What time is breakfast served? 

Breakfast is served at the Sushi Luck restaurant from:

  •    06:00 - 10:00, Monday-Friday
  •    06:00 - 10:30, Saturday & Sunday 

     

Are there any fitness facilities?

Yes, there is a 24/7 fully-equipped gymnasium for our guests. There is also an indoor swimming pool, hot and cold dipping pool as well as a steam & sauna.   

Are refreshments provided during meetings in your venues in Dalian?

Yes. A coffee break package is available.

What type of beds are available?

The bed options include: King size 200x200cm, Queen size 150x200cm and Twin-bed 100x200cm.

Where is the nearest ATM?

There are ATMs located in the Galleria Shopping Mall within walking distance of the property.

What is the maximum capacity of your meeting rooms?

Our meeting rooms can accommodate up to 130 people.

What is the reception’s opening hours?

The reception, concierge and security services operate 24/7.

Is there an airport shuttle service?

​We do not have an airport shuttle service, however, the concierge can arrange a limousine or taxi service for a fee.

What is the cancellation policy?

The cancellation policies vary according to the offers provided. If you require any further information, feel free to contact us.

How do I make an enquiry or reservation regarding Fraser Suites’ business venues in Dalian?

Please contact our reservations department at +86 411 3985 0800 or email reservations.dalian@frasershospitality.com

Is it possible to store my luggage at the hotel before check-in?

Yes, you may leave your luggage with our concierge.

How do I get to the hotel?

From Dalian Zhoushuizi International Airport:
30 minutes by car.Approximate taxi charge: RMB 30 per car 

From Dalian North Train station:
35 minutes by car.Approximate taxi charge: RMB 40 per car per way

From Dalian Train station:
10 minutes by car.Approximate taxi charge: RMB 15 per car per way  

What are the recommended Dalian China tourist attractions?

Dalian is one of the most beautiful seaside cities in China where visitors can swim, sunbathe, engage in water sports or soak up panoramic views of the harbour.Stroll down the tree-lined thoroughfares, admire the lush lawns of the city’s many squares and pop into one of the many bars and restaurants. These are all perfect places for people-watching while enjoying an aperitif or savouring the fresh seafood for which Dalian is famous.  

Where can I get the best rates?

Our best rates and promotions are available on our Offers page or contact our reservations department at +86 411 3985 0800 or e-mail reservations.dalian@frasershospitality.com

Are laundry services provided?

Yes, laundry services are provided and are chargeable. Our apartments are also equipped with washing machines for your convenience.