#Frasercares - covid - 19

FREQUENTLY ASKED QUESTIONS

Is catering available?

Yes, please inform our staff of your catering requirements. 

Are baby cots available?

Yes, baby cots are available for kids under the age of two.

What time is breakfast served?

Breakfast is available from 06:30 to 10:00

Is parking available at the property?

Yes, we have an onsite car park and parking is complimentary for one car per room.

Is the Front Desk open 24 hours?

Yes, reception and concierge services are available round-the-clock.

Is the menu customisable to my dietary needs?

Yes, please feel free to notify us of your dietary requirements. 

Is the property pet-friendly?

Yes, you may bring up to two pets with you during your stay.

What are the facilities’ operating hours?

The swimming pool, sauna and gym are all open from 06:00 - 22:00.

What time is check-in and check-out?

Our check-in time is 15:00 and check-out is at 11:00

How do I get the best rates?

Do check out our website for the best rates on your stay

Is breakfast provided during my stay?

Yes. You may order breakfast at KRW19,800 (including 10% VAT) per person.

Do the residences have 24-hour security?

Yes, all our apartments are protected by round-the-clock security. 

Are there any subway stations nearby?

There are three stations closest to the property: Seodaemun Station, City Hall Station and Seoul Station.

Do you provide airport transfers?

Yes, we do. There is a charge of KRW165,000 (including 10% VAT) for a one-way transfer from ICN airport.

Are the meeting rooms available for 24-hour use?

Yes, you may use the rooms for a longer period at an extra charge. 

Are the facilities complimentary?

Yes, in-house guests enjoy complimentary use of our facilities.

Are there any Fraser World member rates?

Currently, Fraser World member rates are not available at Fraser Place Central Seoul.

What is your best rate guarantee policy?

We are confident that we offer the best rates; however, if guests do find a lower price elsewhere within 24 hours of booking, we will match the lower rate

Are there any shopping outlets close to Fraser Place Central Seoul?

For your convenience, Lotte Mart & Outlet is within walking distance of the property.

 

How do I make a reservation and enquiry?

For enquiries or reservations, please contact us at  +82 2 2220 8000 or reservations.central@fraserhospitality.com

What is your cancellation policy?

Our cancellation policy is determined by the terms of the promotions in place at the time of booking.

What are the amenities available within the apartments of Fraser Place Central Seoul?

The rooms are stocked with shampoo, conditioner, body soap, body lotion, toothbrush, and toothpaste.