#Frasercares - covid - 19

Frequently Asked Questions

How do I make a reservation and enquiry?

Reservations and enquiries can be made at our Offers page or contact sales.buriram@modenabyfraser.com 

What time is check-in and check-out?

Check-in is from 14:00 and check-out is 12:00.Should you require a late check-out, please contact our client relations executive.

What is the cancellation policy?

Varying cancellation policies apply with each promotion. If you require any further information, feel free to contact us. 

Does the hotel offer on-site parking and what is the cost?

Complimentary parking is available on-site at Modena by Fraser Buriram. 

Where are the closest bank, ATM and exchange office located?

The ATMs of several banks are located within the Buriram Castle Lifestyle Mall, a two-minute walk away.

Is the menu customisable to my dietary needs?

Yes, do let us know of your dietary requirements.

What are some of the best attractions nearby?

Some of the attractions we recommend you to visit include the Chang Arena and Chang International Circuit for football and car-racing. For other interests, do visit Buriram Castle for shopping, or nature at Khao Kradong Forest Park and Phanom Rung Historical Park.

Where can I get the best rates?

Our best rates and promotions are available on our Offers page or contact sales.buriram@modenabyfraser.com 

Are airport transfers available?

Yes, we do provide airport transfers with our hotel van. We can also arrange a limousine or taxi service upon request. 

Are pets allowed?

Unfortunately, pets are not allowed on the premises.

Is catering available?

Yes, we offer catering with a wide range of cuisines.

Are there screening measures for guests and staff?

Everyone (guests, staff, visitors and vendors alike) entering the premises of Modena by Fraser Buriram is required to undergo temperature screening and adhere to stringent safe distancing measures in place. 

What are the available dining options?

Modena by Fraser Buriram’s all-day dining restaurant, Bistro@M, is open for breakfast, lunch and dinner. Do check with our concierge for recommendations on dining options outside the hotel.

What time is breakfast?

Breakfast is served from 06:30 to 10:00.  

What are the services and facilities offered?

The amenities and services we offer include a 24-hour fitness centre, swimming pool, launderette, restaurant and bar.

Are baby cots and extra beds available?

Yes, complimentary baby cots are available upon request, subject to availability.