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ACCOMMODATION
One-Bedroom Superior One Bedroom Deluxe King Two-Bedroom Deluxe
FACILITIES OFFERS GALLERY FAQ CITY GUIDE

FREQUENTLY ASKED QUESTIONS

Where is the nearest high-speed railway station?

The nearest high-speed railway station is Tongxiang Railway Station, approximately 23 kilometres from Fraser Residence Wuzhen. Travel time may vary depending on traffic conditions.

What is the check in and check out time?

Check-in is from 2:00pm, and check-out is by 12 noon.

Are there parking lots at the property?

Yes, complimentary parking is available for one vehicle per reservation.

Is there wireless Internet?

Complimentary high-speed Wi-Fi is available in apartments and public areas.

Can I store my luggage before check-in?

Yes. We offer complimentary luggage storage. Guests may store their luggage at the front desk before check-in or after check-out, allowing for a more convenient and hassle-free journey.

How can I make a reservation?

Reservations can be made through our official website or by contacting the residence’s reservations team. Reservations are also available through major online travel platforms.

Is smoking allowed at the residence?

To ensure a comfortable experience for all guests, the residence is fully non-smoking indoors. Guests who wish to smoke may proceed to the designated outdoor smoking areas.

Do you have baby cots?

Baby cots are available upon request and subject to availability. Please contact the front desk in advance for assistance.

Is shuttle service provided?

Airport transfer service can be arranged at an additional charge. Please contact us for more information.

What shopping malls are near Fraser Residence Wuzhen?

Wuzhen Ziye Commercial Centre is located near the residence and offers daily shopping and dining options. For a wider range of shopping choices, guests may visit Tongxiang MixC, Tongxiang Wuyue Plaza and other shopping complexes in Tongxiang city centre.

What are the facilities’ opening hours?

The opening hours are as follows:

Gym: 6:00am – 10:00pm

The Retreat: 6:00am – 10:00pm

Residents Lounge: 9:00am – 9:00pm

Kid's Playzone: 9:00am – 9:00pm

Are pets allowed? Are there any charges for keeping pets at the residence?

Yes, Fraser Residence Wuzhen is a pet-friendly residence.

A maximum of two (2) pets is allowed per apartment.

Pet charges are as follows:

Superior Suite: RMB 200 net per apartment per night

Deluxe Suite: RMB 200 net per apartment per night

Two-Bedroom Suite: RMB 400 net per apartment per night

DESTINATIONS