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    Job Vacancies

    Customer Relations Executive

    Provide good service to all guests.

    Responsibility:

    • To handle all check-ins of guests including the processing of their reservation 
    • To handle all guest requests during their stay. 
    • To handle all front desk cashier duties.
    • To interact with the residents and explain facilities and services.
    • To conduct site inspections in the absence of Sales and Marketing.
    • To handle complaints from residents.
    • To provide care and diligence to residents belongings during their arrival, departure and apartment change. 
    • To handle all mail, messages, telephone calls, information enquires and related services requested by the residents.
    • To undertake any other duties or tasks those are assigned by the OPS Mgr

    Requirements:

    • Love service work
    • Have good manners and service consciousness
    • Fluent English in both speaking 
    • Preferably work-experience in the hospitality industry

    Interested applicants are invited to submit a detailed resume stating current and expected salary to:

    Sr. HR Sup., Human Resource
    Fraser Suites Top Glory, Shanghai
    Email: cathy.sun@frasershospitality.com

    (Only shortlisted candidates will be notified and the application will be closed once there is a suitable candidate to fill the vacancy)