#Frasercares - covid - 19

FREQUENTLY ASKED QUESTIONS

Is breakfast provided during my stay?

Our room comes with two options: room only and room with breakfast. Breakfast is at RM35 per adult and RM18 per child if you select the room only option

How do I make a reservation and enquiry?

Reservations can be made from our website or for more enquiries, guest can directly email to reservations.puteriharbour@frasershospitality.com

What is the check-in and check-out time?

Our standard check-in time is at 14:00 and check-out time is at 12:00

Are there any convenience stores and restaurants within walking distance?

Yes. There are multiple convenience stores around Fraser Place Puteri Harbour. There are many food and beverage choices available nearby as well, including local, Chinese and Western cuisines.

What is your best rate guarantee policy?

All reservations must be guaranteed by a valid credit card upon reservation

Is a baby cot available?

A baby cot is available upon request

What type of food is served at Swatches?

We offer an a la carte all-day-dining menu, set menu and buffet promotions.

What are the services and facilities offered?

All rooms come with complimentary coffee and tea making facilities

Fraser Place Puteri Harbour features a pool, fully equipped gymnasium, breakfast restaurant, room service, Wi-Fi throughout the property, conference and event facilities

- Swimming pool: Indoor swimming pool operates from 7:00 a.m. to 9:00 p.m

- Complimentary high-speed Wi-Fi access

Complimentary shuttle service to nearby attractions

- In-room-dining

Are there any buffet promotions available?

Yes. We offer a weekend hi-tea buffet in Swatches Restaurant from 12:00  to 16:30 (2 sessions).

Is on-site parking available?

Parking is available in the basement area

Are there any attractions nearby?

The family friendly Legoland is just 7 minutes drive away. Sunway Big Box and X Park are 8 minutes away while Aeon Bukit Indah takes 13 minutes by car. If you prefer to walk, Marina Walk is 5 to 8 minutes away by foot. 

What time is breakfast served?

Breakfast is served from 06:30 to 10:30 daily and from 06:30 to 11:00 on weekends and Public Holidays.

What are the distances to Tuas and Woodlands checkpoints?

It takes 20 minutes to drive to Tuas checkpoint and 40 minutes to drive to Woodlands checkpoint.

Where can I get the best rates?

Do visit the property website at puteriharbourjohor.frasershospitality.com

Is the property pet-friendly?

Unfortunately, pets are not allowed within the property’s premises.