Celebrating Our 25th!
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ROOMS
Studio Deluxe Studio Deluxe Sea View Studio Premier One Bedroom Deluxe Two Bedroom Deluxe Three Bedroom Family Friendly Extended Stay Enquiry
FACILITIES
Swimming Pool Gymnasium Executive Club (Lounge) Sauna Meetings Swatches
OFFERS GALLERY FAQ CITY GUIDE

FREQUENTLY ASKED QUESTIONS

Is breakfast provided during my stay?

Our room comes with two options: room only and room with breakfast. Breakfast is at RM35nett per adult and RM20nett per child (6-12 years old) if you select the room only option

How do I make a reservation and enquiry?

Reservations can be made from our website or for more enquiries, guest can directly email to reservations.puteriharbour@frasershospitality.com

What is the check-in and check-out time?

Our standard check-in time is at 14:00 and check-out time is at 12:00

Are there any convenience stores and restaurants within walking distance?

Yes. There are multiple convenience stores around Fraser Place Puteri Harbour. There are many food and beverage choices available nearby as well, including local, Chinese and Western cuisines.

What is your best rate guarantee policy?

We guarantee you the lowest rate available online.

Is a baby cot available?

Baby cots are available on a complimentary basis upon request (subject to availability).

What type of food is served at Swatches?

We offer an a la carte all-day-dining menu, set menu and buffet promotions.

What are the services and facilities offered?

All rooms come with complimentary coffee and tea-making facilities

Fraser Place Puteri Harbour features a pool, fully equipped gymnasium, breakfast restaurant, room service, Wi-Fi throughout the property, conference and event facilities

- Swimming pool (Operates hours from 7:00 AM to 7:00 PM)

- Complimentary high-speed Wi-Fi access

- In-room-dining (Operates hours from 11:30 AM - 9:30 PM, last order 9:15 PM)

Are there any buffet promotions available?

We are offering the Absolute Hi-Tea at Swatches from 12:30 PM to 4:30 PM on Saturdays & Sundays RM148+ (Buy 1 get 1 FREE).

Is on-site parking available?

Sheltered parking is available in the basement area as complimentary for in-house guests.

Effective 1st December 2023: 
Valet Parking rate: RM20 nett per vehicle upon entry.
Daily Parking Fee: RM5.50 Incl Tax

Are there any attractions nearby?

The family friendly Legoland is just 7 minutes drive away. Sunway Big Box and X Park are 8 minutes away while Aeon Bukit Indah takes 13 minutes by car. If you prefer to walk, Marina Walk is 5 to 8 minutes away by foot. 

What time is breakfast served?

Breakfast is served from 06:30 to 10:30 daily and from 06:30 to 11:00 on weekends and Public Holidays.

What are the distances to Tuas and Woodlands checkpoints?

It takes 20 minutes to drive to Tuas checkpoint and 40 minutes to drive to Woodlands checkpoint.

Is the property pet-friendly?

Unfortunately, pets are not allowed within the property’s premises.