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    Cookie Policy

    In addition to the Terms of Use and the Privacy Policy of Frasers Hospitality’s website, cookies are also used. 

    What are cookies?

    We use technology on our website to collect information that helps us to enhance your online experience. We refer to this technology as "cookies" throughout this policy but this is intended to cover all similar technologies including web beacons, log files, pixel tags and gifs. Cookies are text files containing small amounts of information which are sent to your computer via your web browser when you visit our website. Cookies do not harm your computer, tablet or mobile telephone but allow us to recognise when you revisit our website and can be used to store information about you, such as how often your visit us, the hotels that you viewed and other user preferences. This information is not linked to your personal details but will help to ensure that the content you view is more relevant to you and your interests. Some cookies help us to improve our website, by giving us insight into how our website is being used and allowing us to identify and resolve errors. Other cookies are essential to make our website work. Therefore, our site may not function fully or at all, if you disable or block cookies on your computer, tablet or mobile telephone. If you would prefer not to have cookies enabled, you can still make a reservation with us by telephone or e-mail, as set out below:

    Global Reservations

    24 hour hotline: +65 6898 0800
    Singapore toll-free: 1800-FRASERS (372 7377)
    Fax: +65 64 150 519

    Types of Cookies That We Use Here:

    The cookies listed below are either session cookies or persistent cookies. Session are temporary and are deleted as soon as you close your browser, whereas persistent cookies are stored on your computer until they expire or you remove them. Persistent cookies store your personal preferences, such as your language preferences on multilingual sites to make subsequent visits easier. They also remember questions we have asked you previously, such as a request to complete an online survey. A persistent cookie will prevent you from being asked to complete the same survey every time you visit the website.

    Strictly necessary cookies:

    Strictly necessary cookies are essential to enable you to receive a service on a website. For example, cookies to operate online shopping baskets, do your internet banking or to comply with the law (eg. such as to keep your information safe). We would not be able to operate our website without using "strictly necessary" cookies.

    Performance cookies:

    Performance cookies are only used to improve how a website works. They collect information on how visitors use our website. For example, which pages visitors go to most often, and if you get error messages from web pages. Performance cookies do not collect information that identifies you a visitor. All information these cookies collect is aggregated and therefore anonymous. They are only used to improve how a website works.

    Targeting or advertising cookies:

    We work with third parties who, on our behalf, research the use of our website and activities on it. In doing so they may place a cookie on your computer but such cookie will not contain any identifiable personal information. These targeting or advertising cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests.

    Targeting or advertising cookies are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising or promotional campaign. The cookies are usually placed by third party advertising networks with the website operator's permission. They remember the websites you visit and that information is shared with other parties such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

    If you do not want to receive cookies, you can modify your browser by adjusting its settings, so that it notifies you when cookies are sent to it, or you can refuse cookies altogether. You can also delete cookies that have already been set.

    If you wish to enable, restrict or block web browser cookies which are set on your device, you can do this through the Help function within your browser settings.

    Alternatively, you may wish to visit, which contains comprehensive information on how to do this on a wide variety of desktop browsers. However, please note that if you select such settings you may be unable to access certain parts of our site or certain content or functionality may not be available. To opt out of being tracked by Google Analytics across all websites visit

    If you would like to opt out of other third party cookies relating to behavioural advertising, please go to Opting out does not mean you will no longer receive online advertising; it merely means that the company or companies from which you opted out will no longer deliver advertisements tailored to your web preferences and usage patterns.

    Please note that we are not responsible for the content of external websites.

    Data recorded by third-party for advertising

    We use these vendors to provide third-party services on our site:

    Fraser “share” tools

    If you take the opportunity to 'share' content with friends through social networks such as Facebook and Twitter, you may be sent cookies from these websites. We do not control the settings of these cookies, so we suggest that you check the third party websites for more information about their cookies and how to manage them.