#Frasercares - covid - 19

FREQUENTLY ASKED QUESTIONS

What type of beds are provided?

The 1-Bedroom Deluxe and 1-Bedroom Premier apartments are each equipped with 1 King-sized bed.

The 2-Bedroom Deluxe apartment features 1 King-sized bed and 1 Queen-sized bed.

The 2-Bedroom Premier apartment has the option of 1 King-sized bed and 1 Queen-sized bed, or 1 King-sized bed and 2 Single beds.

The 3-Bedroom apartments feature 1 King-sized bed, 1 Queen-sized bed and 1 Single bed.

Are pets allowed?

Fraser Suites Singapore is a pet-friendly serviced apartment in Singapore that welcomes dogs and cats up to a certain size. Additional charges and other terms and conditions apply. Please check with us when making your reservations. 

What is the check-in and check-out time?

Check-in time is 2pm and check-out time is 12pm.

Are baby cots available?

Yes. Complimentary baby cots are subject to availability

Are extra beds available?

Yes. Each bed is available (up to the maximum occupancy of the apartment) at an extra charge of SGD 55 nett per day for an adult or child 12 years and above. For children aged 6 to 11 years, the cost is SGD 27.50 nett per day. The bed is complimentary for children under 6 years old

Are newspapers provided?

The Straits Times, The Business Times, LianHe Zaobao, International Herald Tribune, Asian Wall Street Journal, Asahi Shimun and Nikkei Shimbun are available for in-room subscription, subject to additional charges.

Is Internet access provided?

Guests enjoy complimentary high-speed Wi-Fi access in-room and throughout the property.

Are laundry services provided?

Laundry services are available and subject to additional charges. There is also a washer and a dryer in the room for your convenience.

Are the facilities at your Singapore city apartments complimentary?

Yes, the facilities are complimentary for all in-house residents.

What are the available dining options?

Dining is available at The Dining Room and The Alfresco located on level 1 of the property, daily till 5pm.

What time is breakfast served?

Breakfast hours are 6.30am to 11:00am (Monday to Friday) and 7.30am to 11:00am (Saturday and Sunday).

Is the menu customisable to my dietary needs?

Yes, please provide your dietary requests when making a reservation

How much does breakfast cost?

Breakfast is available at SGD 15 per person. Prices exclude prevailing taxes

Is airport shuttle service provided?

Yes. One-way airport transfers are provided for stays of one month and above at our luxury apartments in Singapore. Charges apply for stays under one month. Please approach our Front Desk for more details or call +65 67 375 800 or email fscre@frasershospitality.com for arrangement of airport transfers.

What is the cost of limousine services?

From 7.00am to 10.59pm: SGD 75.00 (inclusive of tax) per transfer vehicle per way.

From 11.00pm to 6.59am: SGD90.00 (inclusive of tax) per transfer vehicle per way.

Prices subject to change without prior notice.

Please approach our Front Desk for more details or call +65 67 375 800 or email fscre@frasershospitality.com for arrangement of airport transfers.

Is parking available at the property?

Yes. Each apartment is entitled to one parking space.